Phone Operator Position Available In Guilford, North Carolina

Phone Operator

PETERS AUTO MALL 2857

South Main Street, High Point, NC 27263 TEXT

TRAVIS WITH QUESTIONS 336-312-9190 THANKS

Job Summary We are seeking a dedicated and professional Phone Operator to join our team. The ideal candidate will be responsible for managing incoming and outgoing calls, providing exceptional customer service, and ensuring smooth communication within the organization. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently. Responsibilities Answer incoming calls promptly and professionally, providing excellent customer service. Manage outgoing calls as needed, ensuring clear communication with clients and colleagues. Utilize phone systems effectively to route calls and take messages when necessary. Maintain accurate records of calls and messages in a clerical capacity. Collaborate with other departments to facilitate effective communication and dispatching of information. Provide administrative support as needed, including typing reports and handling correspondence. Skills Strong verbal communication skills with a focus on phone etiquette. Proficiency in operating phone systems and related technology. Ability to type efficiently while maintaining accuracy. Experience in front desk operations is a plus. Bilingual or multilingual capabilities are highly desirable for effective communication with diverse clients. Strong organizational skills with attention to detail in clerical tasks. Experience in dispatching or administrative roles is beneficial. Join our team as a Phone Operator where your skills will contribute to our commitment to exceptional service!

Job Type:

Full-time Pay:

$9.00 – $10.00 per hour Expected hours: 40 – 50 per week

Benefits:

401(k) 401(k) matching Health insurance On-the-job training Paid time off

Physical Setting:

Call center

Schedule:

8 hour shift

Work Location:

In person