Find & Apply For Switchboard / Telephone Operator Jobs In Wake, North Carolina

Switchboard / Telephone Operator jobs in Wake, North Carolina require efficient handling of incoming calls, transferring calls to appropriate departments, and providing information to callers. Operators must have strong communication skills, be able to multitask, and have basic computer knowledge. Below you can find different Switchboard / Telephone Operator positions in Wake, North Carolina.

Latest Jobs in Wake

Salary Information & Job Trends In this Region

Switchboard / Telephone Operators in Wake, North Carolina play a crucial role in connecting callers with the appropriate departments or individuals within an organization. - Entry-level Switchboard Operator salaries range from $25,000 to $30,000 per year - Mid-career Telephone Operator salaries range from $30,000 to $40,000 per year - Senior-level Switchboard Specialist salaries range from $40,000 to $50,000 per year The history of Switchboard / Telephone Operators in Wake, North Carolina dates back to the early days of telecommunications when manual switchboards were used to manually connect calls. As technology advanced, operators transitioned to using automated systems, but their role in providing excellent customer service remained essential. The evolution of Switchboard / Telephone Operators in Wake, North Carolina has seen a shift towards multi-tasking and handling a higher volume of calls efficiently. Operators now often work with computerized systems, manage multiple lines simultaneously, and provide assistance with various inquiries beyond just call routing. Current trends in the field of Switchboard / Telephone Operators in Wake, North Carolina include the integration of voice recognition technology, online chat support, and the use of data analytics to optimize call routing. Operators are also increasingly trained in customer service techniques to ensure a positive experience for callers.

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