Telephone Operator Position Available In Albany, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP No The agency in which the vacancy exists. Agency Senate, NYS The job title for the vacancy. Title Telephone Operator The job title for the vacancy. Occupational Category Clerical, Secretarial, Office Aide The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade NS The collective bargaining unit to which this vacancy is assigned. Bargaining Unit M/C – Managerial/Confidential (Unrepresented) The minimum and maximum of the salary range for this vacancy. Salary Range From $30000 to $35000 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Unclassified Service Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 35 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 9 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 5 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No If checked, this agency allows telecommuting for this position. Telecommuting allowed? No The county in which the vacancy is located. County Albany The street address where the vacancy is located. Street Address 80 South Swan Street The city where the vacancy is located. City Albany The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 12247 The duties that the incumbent of the vacancy will be expected to perform. Duties Description The New York State Senate is seeking applications for a motivated, organized, and detail oriented individual to fill the position of Telephone Operator in the Maintenance and Operations Department. The professional for this role will be responsible for creating a positive first impression for all visitors and employees alike. Primary responsibilities include, but are not limited to:

• Transferring incoming calls to the appropriate offices
• Looking up numbers as needed for Senate staff for members of the Legislature
• Providing members of the public with telephone numbers for their elected representative
• Making long distance and conference calls on behalf of Senate members and staff
• Notify certain Senate offices and the public the time of adjournment and when the Senators are scheduled to return to session
• Connect Senators and staff with Assembly members, Commissioners, Governor’s staff and other State agencies
• Provide coverage for offices and forward phones as requested The minimum qualifications required for this vacancy. Minimum Qualifications Qualified candidates will possess the following education, skills, and competencies:
• High school degree or equivalent
• Pleasant and professional telephone skills
• Experience in managing a multi-line phone system Additional comments regarding the vacancy.

Additional Comments This is a full-time position, Monday through Friday, 9.00AM to 5.00PM requiring evening and late hours when the Senate is in session January to June. Starting salary is $30,000 to $35,000, commensurate with experience. Interested candidates should submit a cover letter and resume to jobs@nysenate.gov. Submissions that do not include both will not be considered. This recruitment will remain open until filled. Due to the volume of applications, we will not be able to respond to each applicant The NYS Senate offers a comprehensive and competitive benefits package that includes a health and wellness in the workplace program that you and your family can benefit from:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Sick time
• Tuition reimbursement
• Vision insurance
• Wellness Program The New York State Senate is an Equal Opportunity employer that values a diverse and equitable workplace.

We do not permit discrimination based on race, age, creed, color, religion, gender/sex, military status, sexual orientation, marital status, familial status, national origin, predisposing genetic characteristics, or physical or mental disability, domestic violence victim status, arrest/criminal conviction record, pregnancy and related conditions, gender identity or expression, sexual harassment, immigration status, or hair texture or protective hair styles. Some positions may require additional credentials or a background check to verify your identity. The name of the contact person for this vacancy. Name Hiring Coordinator The telephone number to use for questions about this vacancy. Telephone n/a The fax to use for this vacancy. Fax n/a Email address for emailing applications, or to ask questions about this vacancy. Email Address jobs@nysenate.gov Address The street address of the contact for this vacancy. Street 80 South Swan Street The city for the contact for this vacancy. City Albany The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 12247 Instructions for potential applicants. Notes on Applying Interested candidates should submit a cover letter and resume to jobs@nysenate.gov. Submissions that do not include both will not be considered.