Operator, Emergency Communications Center-Paramedic, Ambulance Services (PRN, Variable) Position Available In Greenville, South Carolina

Operator, Emergency Communications Center-Paramedic, Ambulance Services (PRN, Variable) Prisma Health United States, South Carolina, Greenville 300 East McBee Avenue (Show on map) Jun 20, 2025 Inspire health. Serve with compassion. Be the difference. Job Summary Answers and triages incoming EMS calls to appropriate area including Adult Critical Care, Chest Pain Center, Children’s Emergency Center, and OB Triage for the Emergency Department. Electronically documents all incoming phone and radio encounters accurately for PI purposes. Enhances communication between EMS personnel and appropriate clinical personnel under the supervision of nursing and Medical Control. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health’s values: Inspire health. Serve with compassion. Be the difference. Answers incoming EMS radios and phones and routes calls to appropriate patient care area. Places appropriate priority on calls received. Communicates all patient information to Charge Nurse or Patient Flow Coordinator to facilitate patient placement and staff readiness. Monitors helipad, squad entrance, and trauma bays via cameras to facilitate staff awareness and patient flow. Communicates with all customers, including community EMS and system personnel. Acts as liaison between EMS and system. Collaborates with EMS medics and clinical staff in determining trauma level,appropriate code activations, and patient placement. Accurately records patient data in Carepoint workstation and EMR. Records radio and phone conversations for PIpurposes. Initiates alerts through Red Alert system for code activations. Updates alerts with required information when needed. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Education Education

• Job related course work beyond high school
• Completion of approved EMT-Paramedic Training Program Experience
• Three (3) years Emergency Medical Services (EMS) field, dispatch, or hospital-based experience In Lieu Of N/A Required Certifications, Registrations, Licenses SC Paramedic Knowledge, Skills and Abilities Knowledge of office equipment (fax/copier) Proficient computer skills (word processing, spreadsheets, database) Data entry skills Work Shift Variable (United States of America) Location Mobile Care Ambulance Services Facility 1024 Prisma Health EMS Department 10247256 Ambulance Services Share your talent with us!

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