Vehicle Titles Administration Manager Position Available In Broward, Florida

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Company:
Southern Auto Finance Company
Salary:
JobFull-timeOnsite

Job Description

Vehicle Titles Administration Manager Southern Auto Finance Company, LLC – 3.2

Pompano Beach, FL Job Details Estimated:

$57.2K – $69K a year 11 hours ago Qualifications Title processing Management Inventory management 5 years Microsoft Office Team development Supervising experience Organizational skills Financial management Senior level Leadership Communication skills Employee evaluation Full Job Description The Vehicle Titles Manager leads and oversees all aspects of vehicle title processing. This role is responsible for ensuring compliance with all state and federal title regulations, supervising a high-performing Titles Specialist, and continuously improving processes to support operational efficiency and accuracy. The ideal candidate will bring a strong background in title management, leadership, and cross-functional collaboration.

Key Responsibilities:

Title Processing Oversee the end-to-end vehicle title process, including verification of documentation, submission to DMVs, and resolution of title-related issues. Ensure timely and accurate title transfers, lien recordings, and releases. Work with outside remarketing vendor to provide titles to expedite vehicles to auction. Team Leadership Manage and support the Titles Specialist, including hiring, onboarding, training, and performance evaluation. Foster a positive, accountable team culture focused on accuracy and service excellence. Compliance Ensure full compliance with all relevant state and federal regulations governing vehicle titling, registration, and lien documentation. Monitor legislative changes and adjust internal processes as needed. Record & Inventory Management Maintain accurate, organized records of all title transactions, including ownership histories and outstanding liens. Oversee the physical and digital title inventory and ensure proper record keeping. Maintain and develop reporting for titles statuses to provide to Sr. Management. Maintain titles vault; organization, including but not limited to pulling documents, scanning and filing according to new title status. Maintain title and contract documents in accordance with Company, state and federal regulations. Customer Service Serve as a resource for internal teams and external customers regarding title-related inquiries. Resolve escalated issues promptly to ensure a positive experience. Financial Management Oversee the collection of applicable fees, process payments, and prepare reports related to title activities. Reconcile financial discrepancies and ensure compliance with internal controls. Cross-Department Coordination Collaborate with departments such as Sales, Originations, and Accounting to ensure seamless title processing. Collaborate with Account services to resolve customer and dealerships issues and questions regarding titles Serve as a liaison between internal teams and external agencies (e.g., DMVs). Training & Development Develop, implement, and maintain training programs to ensure team proficiency and regulatory awareness. Promote continuous learning and professional development. Process Improvement Identify opportunities for operational improvements and automation within title processing workflows. Implement and track efficiency initiatives that enhance speed and accuracy. Fraud Prevention Establish and enforce controls to detect and prevent title-related fraud. Investigate irregularities and take corrective action when necessary.

Qualifications:

5+ years of experience in vehicle title processing, with at least 2 years in a supervisory or management role In-depth knowledge of DMV processes and regulations in multiple states Proven leadership and team development skills Strong attention to detail and excellent organizational abilities Effective communication and problem-solving skills Proficiency in title management systems and Microsoft Office Suite Experience in financial reporting and inventory management is a plus

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