Financial Clearance Assoc 1, Business Support, FT, 09A-5:30P Position Available In Miami-Dade, Florida

Job Description:

Baptist Health South Florida is the region’s largestnot-for-profit healthcare organization with 12 hospitals, more than28,000 employees, 4,500 physicians, and 200 outpatient centers,urgent care facilities, and physician practices spanning acrossMiami-Dade, Monroe, Broward, and Palm Beach counties. BaptistHealth has internationally renowned centers of excellence incancer, cardiovascular care, orthopedics and sports medicine, andneurosciences. Baptist Health is supported by philanthropy andcommitted to its faith-based charitable mission of medicalexcellence.

Our mission, vision, and values make us who we are atBaptist Health and are at the center of everything we do. AtBaptist Health, we positively impact the human experience forpatients, employees, and physicians. Our success comes from aculture of quality and dedication that is instilled into everymember of the Baptist Health family.

This year, and for 24 years,we’ve been named one of Fortune’s 100 Best Companies to Work For,based on employee feedback. We’ve also been recognized as one ofAmerica’s Most Innovative Companies and People Magazine included usin 50 Companies That Care. Based on the U.S. News & World Report2024-2025 Best Hospital Rankings, Baptist Health is the mostawarded healthcare system in South Florida, with its hospitals andinstitutes earning 45 high-performing honors.

But really, the reasonwe’re excited to come to work is the people.

Working together, weform personal connections with our colleagues that are strongerthan most of us have experienced at other jobs. We develop caringrelationships with our patients and their families that go beyondjust delivering healthcare. After all, we know what it’s like to bein their shoes. Many of us have been patients here and have hadfamily members as patients here. We’re committed to deliveringquality care in the most compassionate way possible because we feela personal stake in the outcomes. When it comes to caring forpeople, we’re all in.

Description:

The incumbent will be responsiblefor obtaining and verifying necessary demographic and insuranceinformation, including authorization/referrals/notifications(diagnostic, surgical, therapy, admissions/observations, and otherprocedures/treatments). Responsible for scheduling patients’appointments/procedures (initial, follow-up, and/or add-on), asapplicable. This position requires the incumbent to be in a callcenter type environment and responsible for meeting individualquality metrics (e.g., productivity, accuracy, customer service QA,etc.). Responsible for coordinating patient flow, timelyprocessing, maintaining knowledge and deployment of practices usedwithin the department/physician practice/hospital to addresspatient questions or concerns. Maintaining knowledge of insurancerequirements, Baptist Health South Florida (BHSF) pricing,financial assistance options, and overall BHSF Revenue Cycleoperations. Practices the Baptist Health philosophy of serviceexcellence in providing professional, compassionate and friendlyservice to patients of all ages, families, employees, physiciansand community members.

Qualifications:

Degrees:

High School, Cert, GED, Trn, Exper.

Additional Qualifications:

Complete and successfully pass the Patient Access trainingcourse. Ability to work in a high volume, fast-paced workenvironment. Ability to perform basic mathematical calculations. Detail oriented, organized, team player, compassionate,excellent customer service and interpersonal communicationskills.

Desired:

Basic knowledge of medical and insuranceterminology. Experience with computer applications (e.g., Microsoft Office,knowledge of EMR applications, etc.) and accurate typingskills. Knowledge of regulatory guidelines to include, but not limitedto, HIPAA, AHCA, EMTALA, and Medicare coverage structure, includingmedical necessity compliance guidelines. Bilingual English, Spanish/Creole.

Minimum RequiredExperience:

EOE, including disability/vets #J-18808-Ljbffr