Landscape Account Manager Position Available In Charleston, South Carolina
Job Description
Landscape Account Manager 4.0 4.0 out of 5 stars North Charleston, SC 29418
About Us:
Charleston Grounds Management is a leading provider of Commercial Landscape Maintenance, enhancements, irrigation, chemical, and aquatic services across the Charleston area. We take pride in delivering exceptional outdoor spaces for commercial properties while maintaining a strong focus on client relationships and high-quality service. We are seeking a highly motivated and experienced Landscape Account Manager to join our dynamic team. This role is ideal for an individual with a passion for the green industry and a proven track record in sales, customer relationship management, and project oversight. This person will have a current position in the Commercial Landscape Maintenance industry directly dealing with clients and sales. This position requires 60% office work and 40% in the field.
Key Responsibilities:
Sales & Client Acquisition:
Proactively identify and develop new business opportunities within the commercial landscape market. Build and maintain relationships with current clients, including property managers, business owners, and board members. Prepare and present tailored proposals and bids for landscape maintenance, enhancement, irrigation, and chemical services. Collaborate with internal teams to ensure top of the line customer service while maintaining quality on all properties.
Account Management:
Serve as the primary point of contact for commercial maintenance accounts, ensuring high levels of client satisfaction. Develop and implement customized landscape management plans based on client needs and site conditions. Direct Field Management and ensure that they are trained and able to perform their job duties. Conduct regular site visits to assess service quality, identify opportunities for enhancements, and address client concerns. Lead client meetings, manage contracts, and ensure timely renewals and upselling opportunities. Respond timely to all emails, phone calls and requests. Use Aspire software to track all sales and related items.
Collaboration & Leadership:
Work closely with the operations and production teams to ensure that projects are delivered on time, within budget, and to the highest quality standards. Participate in strategy meetings with the management team to align sales goals with business objectives. Mentor and support junior account managers and sales staff as needed.
Budgeting & Reporting:
Develop and manage account budgets, track project expenses, and ensure profitability. Prepare regular reports on account performance, sales activity, and client satisfaction. Meet or exceed sales targets and contribute to the company’s overall growth goals. Ensure all jobs meet hours, material costs among other metrics to ensure profitability.
Qualifications:
Degree in Business, Horticulture, Landscape Architecture, or related field (preferred but not required). Minimum of 3 years of experience in landscape account management, sales, or business development in the commercial sector. Strong knowledge of landscape maintenance, enhancements, irrigation, chemical, and aquatics services. Excellent communication, negotiation, and relationship-building skills. Proven track record of meeting or exceeding sales targets. Ability to work independently and as part of a team. Proficiency in CRM systems (Aspire) and Microsoft Office Suite. Ability to use software and computers on a day to day basis.
Job Type:
Full-time Pay:
$70,000.00 – $78,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
Monday to Friday Weekends as needed
Experience:
Landscape Account Manager:
3 years (Required)
License/Certification:
Driver’s License (Required) Ability to
Commute:
North Charleston, SC 29418 (Preferred)
Work Location:
In person