Lead Mobile Technician Position Available In Mecklenburg, North Carolina

Lead Mobile Technician Leonard Truck Outfitters Charlotte, NC Job Details Full-time Estimated:

$45.1K – $73.1K a year 13 hours ago Benefits Paid holidays 401(k) matching Qualifications Customer service Mid-level High school diploma or GED Driver’s License Supervising experience Driving Computer skills Typing 1 year Leadership Communication skills Mechanical knowledge Full Job Description Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Truck Outfitters is a manufacturer and distributor whose product lines include storage buildings, cargo and utility trainers, truck covers, truck and van accessories, carports, playhouses, chicken coops, and dog houses. We serve our residential, commercial, fleet, and government customers through our 120+ retail store locations in thirteen states, supported by our corporate office (Mt. Airy, NC), distribution centers, and strategically located manufacturing facilities. Job Summary The Lead Mobile Technician is based within the Charlotte, NC and surrounding area, with operations in the U.S., and has overall responsibility for supervising and performing mobile truck accessory installations while coordinating team schedules, ensuring quality, and serving as the primary customer contact. This position reports directly to the DSM and has 1 direct report. Job Responsibilities Leads, coordinates, and performs mobile installations of truck accessories at customer sites. Acts as the point of contact for the customer during on-site service visits. Assigns tasks to team members, oversees job progress, and ensures timely and high-quality installations. Trains and mentors Mobile Technicians on procedures, tools, and customer interactions. Conducts quality checks on completed jobs to confirm compliance with standards. Manages the mobile team’s daily schedule and routing. Ensures team members follow DOT regulations and safety procedures, including pre-trip inspections and hours-of-service logs. Maintains accurate records of work orders, inventory usage, and customer feedback. Reports equipment needs, safety concerns, and scheduling issues to management. Operates and maintains the mobile service truck and tools. Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies (skills, knowledge, and abilities) Strong leadership and team coordination skills. Expert-level mechanical and installation skills. Strong communication and customer service skills. Knowledge of aftermarket truck accessories and vehicle systems. Familiarity with DOT driving regulations. Ability to work in a dynamic, field-based environment. Education/Experience Requirements High school diploma or equivalent required; technical certifications preferred. 5+ years of installation or mechanical experience; 2+ years in a supervisory role. Valid driver’s license with clean driving record. Will need to complete a DOT Physical. Travel This position requires regular travel to customer locations and possible overnight stays. What does Leonard Offer? Competitive salary compensation. Competitive benefits package. 401K with a Company match.

Paid days off:

holidays and vacation. Continuous training and growth opportunities to build your career with Leonard. Physical Requirements (UPDATE

DEPENDING ON POSITION & PHYSICAL REQUIREMENTS

) Ability to lift heavy objects, up to 50 pounds. Physical stamina to stand, bend, and kneel for extended periods. Ability to work in various weather conditions. Manual dexterity and hand-eye coordination for precise installation. Ability to operate and inspect vehicles safely. Ability to type on a keyboard. Ability to hear and talk. Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. Requires close vision for computer work and reviewing correspondence. The Company is an Equal Opportunity Employer. It is the policy of the Company to administer employment based solely on an individual’s qualifications, ability, and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, political affiliation, marital status, or any other characteristic protected by federal, state, or local law. Experience Required 1 year(s): Installation or Mechanical Experience 1 year(s): Automotive or Industry Related Experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.