Electrical/ Construction Service Manager Position Available In Southeastern Connecticut Planning Region, Connecticut

Electrical/ Construction Service Manager D.B.Lunt Electrical Contractors Uncasville, CT 06382 Lead the Charge in Electrical Excellence – Join DBLunt Electrical Contractors as Our New Service Manager!

Job Title:

Service Manager Company Name:

D.B.

Lunt Electrical Contractors LLC Pay Range :

Starting at $70,000/year, with bonus and incentive potential

Industry:

Electrical –

Residential & Commercial Location:

Uncasville, CT Job Overview D.B. Lunt Electrical Contractors LLC is looking for a proactive, experienced, and strategic Service Manager to lead and grow our Service Division. This full-time, in-office leadership role offers a chance to be at the forefront of building operational excellence, growing customer relationships, and scaling one of the most essential departments in our company. You’ll be responsible for developing business strategy, managing field operations, and ensuring the highest standards of service delivery and customer satisfaction. Who We Are At DBLunt Electrical Contractors, we’re more than a crew—we’re a close-knit team of problem-solvers, doers, and innovators dedicated to powering the communities we serve. From residential upgrades to large-scale commercial service contracts, our reputation is built on quality, trust, and a customer-first approach. Join a company that values growth, accountability, and long-term success—for our clients and our team members alike. Key Responsibilities Strategic Growth & Department Development Develop and execute a long-term vision for the Service Division. Expand recurring service contracts and revenue streams. Collaborate with leadership and marketing to grow our customer base. Analyze workflow and implement operational improvements. Stay ahead of industry trends to maintain competitiveness. Operations & Service Scheduling Schedule and dispatch technicians for efficiency and responsiveness. Optimize routes to reduce downtime and travel time. Maintain visibility into service backlog and adjust resources as needed. Customer Development & Relationship Management Serve as the face of the service division to key clients. Nurture relationships with property owners, facility managers, and contractors. Handle customer feedback and drive continuous improvement. Present proposals for upgrades, safety compliance, and energy efficiency. Field Oversight & Technician Support Audit job sites for safety and workmanship. Provide field support and technical leadership when needed. Mentor technicians and recommend skill development opportunities. Estimating & Quoting for Profitability Generate or approve quotes with strategic pricing. Monitor closing ratios and improve quoting strategy. Bridge small service work into larger project opportunities. Resource & Inventory Management Oversee material procurement and vehicle readiness. Streamline inventory and vendor engagement for service jobs. Performance Monitoring & Reporting Track metrics like job closeout rates and revenue per tech. Deliver weekly reports to company leadership. Document team performance and customer satisfaction. Compliance & Safety Leadership Enforce OSHA and company-specific safety policies. Lead toolbox talks and safety meetings for the service team. Maintain accurate records for licenses and inspections.

Qualifications Required:

Proven experience in a service leadership role within electrical or similar skilled trades. Strong background in technician scheduling, project quoting, and team management. Excellent communication, organizational, and leadership skills. Proficiency with office software, dispatch systems, and job management tools. Strong attention to safety and compliance practices.

Preferred:

Experience scaling service departments. Familiarity with CRM/job management systems (e.g., ServiceTitan, simPRO). Estimating and proposal development experience. Knowledge of OSHA standards and electrical code compliance.

What We Offer Compensation & Perks:

Starting at $70,000/year with opportunity for performance-based bonuses Incentive structure based on team performance, growth, and safety

Work-Life Balance:

Full-time, flexible Monday-Friday schedule Paid Time Off (Vacation, Sick Days, Holidays)

Development & Culture:

Strategic role with future growth potential Training, certifications, and leadership development opportunities A close-knit, collaborative team environment Recognition for innovative improvements and customer success Work Schedule Full-Time | Monday – Friday | Flexible In-Office Hours Work Location Uncasville, CT – In-office operations with occasional site visits Equal Employment Opportunity At D.B. Lunt Electrical Contractors LLC, we are proud to be an Equal Opportunity Employer. We welcome candidates from all backgrounds and strive to create a workplace built on inclusion, integrity, and mutual respect. Ready to Elevate Our Service Operations? If you’re a seasoned leader passionate about optimizing service delivery and growing successful teams—apply now to ignite your next career chapter with DBLunt Electrical Contractors LLC!

Job Types:

Full-time, Part-time Pay:

From $70,000.00 per year Expected hours: 40 per week

Benefits:

Paid time off

Schedule:

Monday to

Friday Supplemental Pay:

Bonus opportunities

Work Location:

In person