Electrical Service Operations Manager Position Available In Broward, Florida

Electrical Service Operations Manager Hypower, LLC.

Fort Lauderdale, FL Job Details Estimated:

$82K – $113K a year 3 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Life insurance Qualifications Bilingual Spanish CPR Certification Management OSHA Electrical License 5 years English

NEC OSHA 30

Electrical experience First Aid Certification Conversion optimization Construction Senior level Microsoft Project Master Electrician Leadership Communication skills ProCore Construction estimating Full Job Description Hypower, LLC is seeking a proactive and results-driven Electrical Service Operations Manager to lead and optimize the daily operations of our electrical service division. In this role, you’ll manage a dynamic team of field technicians, oversee scheduling and budgets, and ensure projects are delivered safely, efficiently, and in line with customer expectations and code compliance. You’ll play a key role in driving growth, enhancing operational efficiency, and upholding our commitment to service excellence.

Key Responsibilities:

Lead, mentor, and develop a team of electricians and service technicians across commercial and light industrial work sites. Oversee scheduling, dispatch, and resource allocation to ensure on-time and within-budget job completion. Manage day-to-day operations including installations, maintenance, troubleshooting, and emergency repair work. Maintain strict compliance with NEC, local electrical codes, and OSHA safety standards. Collaborate with sales, estimating, and procurement teams for seamless project execution. Track labor productivity, manage job costing, and ensure financial targets are met. Act as the primary escalation point for client issues and service recovery. Conduct regular field audits, toolbox talks, and enforce company safety procedures. Identify inefficiencies, propose process improvements, and implement operational best practices. Ensure timely documentation, reporting, and use of service management software tools.

Qualifications:

8+ years in electrical service operations with at least 5 years in a leadership or management role.

Valid electrical license:

Master Electrician license strongly preferred. Strong knowledge of NEC, OSHA, and general electrical construction standards. Proven experience with job costing, estimating, and profitability tracking. Effective communication, leadership, and team coordination skills. Proficiency with Microsoft 365 and experience with project/service software such as TopBuilder, Procore, Service Titan, or similar platforms. OSHA 30 and CPR/First Aid certification a plus.

Preferred Attributes:

Experience managing both residential and commercial service divisions. Strong problem-solving skills under pressure. Bilingual (English/Spanish) preferred. Ability to thrive in a fast-paced, client-focused environment. Key Performance Indicators (KPIs): Metric Target Job Completion Rate (on-time delivery) 95% Gross Margin per Service Job Targeted division margin First-Time Fix Rate 85% Customer Satisfaction Score (CSAT) 4.5/5 Technician Utilization Rate 80% Safety Incident Rate Zero recordables / Zero lost-time incidents Quote-to-Close Conversion Rate 30% Work Order Response Time (non-emergency) 24 hours Backlog Turnover 14-day average cycle time

Benefits:

National health and dental plans. Paid vacations and holidays. Life Insurance. Short and long-term disability plans. 401(K) retirement plan. Incentive and recognition programs. Hypower LLC, Electrical and Utility Contractor. Ranked by ENR magazine as a top commercial electrical and utility contractor in the Southeast, Hypower operates through several divisions specializing in heavy civil electrical infrastructure, electrical building construction, outside plant power and communications projects, airfield lighting, and ground-mount and floating solar farms nationwide. The company also specializes in 24/7 commercial and industrial electrical service and special projects in Florida. Founded in 1991 and headquartered in Fort Lauderdale, Florida, Hypower employs over 700 people and has successfully completed over 1,500 projects valued at over $1.4 billion. Licensed to operate in more than 30 states, Hypower consistently ranks at the top of national leaderboards for its exemplary safety and innovation record within the construction market. Widely recognized for its industry excellence, Hypower is currently ranked as a top 20 Electrical Contractor in the nation by Associated Builders and Contractors (ABC). Hypower has been honored with

ABC STEP

Platinum Awards for Safety Training every year since 2013. Hypower was selected as a 2022- Sun Sentinel – Top Workplaces Honoree and 2020 Best Place to Work by the South Florida Business Journal. In addition, the company has won over 40 Excellence in Construction Eagle Awards presented by ABC, Florida East Coast Chapter, and has been named an Accredited Quality Contractor since 2017. Hypower

LLC., IS A DRUG-FREE WORKPLACE.

Hypower, LLC. is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities, and Veterans are encouraged to apply.