Branch Administrator Position Available In Mecklenburg, North Carolina

Branch Administrator A New Hope Home Care – 4.4 Charlotte, NC Job Details Full-time $55,000 – $65,000 a year 2 days ago Benefits Paid time off Flexible schedule Qualifications Bilingual Mid-level Microsoft Office Driver’s License Supervising experience Human resources Organizational skills 2 years Communication skills Office experience Full Job Description About New Hope At New Hope, we are committed to delivering compassionate, high-quality care and support to the individuals and families we serve. Our team is focused on making a difference in the community and creating strong, lasting relationships built on trust, integrity, and service. Position Summary The Office Administrator is a key leadership role responsible for overseeing daily operations at the branch, building relationships in the community, managing staff, and supporting the successful coordination of hiring and onboarding activities in collaboration with the Talent Acquisition (TA) team. This individual will represent New Hope in the field and play a vital role in both internal team oversight and external engagement.

Key Responsibilities:

Community Engagement & Outreach Serve as a representative of New Hope in the community Visit referral sources, clients, and partners to maintain strong relationships and identify growth opportunities Attend local networking events, meetings, or outreach activities to promote New Hope’s services Act as a liaison between clients, families, and internal teams to ensure needs are met Staff Oversight & Office Operations Supervise administrative and field staff, including scheduling, coaching, and general support Manage day-to-day office functions to ensure smooth and professional operations Maintain compliance with organizational policies and assist with internal audits or reporting Support problem-solving and escalation as needed Hiring & Coordination Partner with the TA team to support the hiring and onboarding process Assist with scheduling interviews, orientations, and in-office paperwork Maintain employee files and track onboarding progress Ensure timely communication between applicants, new hires, and relevant departments Qualifications 2+ years of experience in office administration, staff supervision, or community outreach Strong interpersonal and communication skills, with the ability to represent the organization externally Comfortable working independently and in the field Highly organized with strong attention to detail Proficiency in Microsoft Office and general office systems Valid driver’s license and reliable transportation Preferred Qualifications Previous experience in healthcare, social services, or community-based organizations Bilingual (preferred but not required) Familiarity with onboarding or HR processes

Job Type:

Full-time Pay:

$55,000.00 – $65,000.00 per year

Benefits:

Flexible schedule Paid time off

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Charlotte, NC 28205 (Required) Ability to

Relocate:

Charlotte, NC 28205: Relocate before starting work (Required)

Work Location:

In person