Service Writer/Estimator Position Available In Broward, Florida

Service Writer/Estimator Smith Bros Bobcat Group/Bobcat of Broward 1108 Hammondville Road, Pompano Beach, FL 33069 Join the growing team at Smith Bros Bobcat Group, a trusted name in construction equipment for over 40 years! Our Bobcat of Broward location is actively seeking a knowledgeable and customer-focused Service Writer/Estimator. We’re proud of our ‘one-team’ culture and are committed to creating a positive, rewarding workplace for every employee.

Why You’ll Love Working With Us:

• We care about our team’s well-being and success.
• Enjoy work-life balance with generous PTO and a Monday-Friday schedule.
• We’re a family-owned company with deep roots in the local community.
• Our facilities are stocked with the latest Bobcat equipment and top-tier tools.

Key Responsibilities:

• Welcome customers and gather detailed information on service needs and equipment issues.
• Write clear, accurate estimates for parts and labor based on inspections and technician input.
• Communicate repair recommendations, timelines, and costs in a straightforward, professional manner.
• Open and maintain service work orders, ensuring all documentation is up-to-date and accurate.
• Collaborate with technicians to track job progress and ensure repair accuracy.
• Follow up with customers throughout the repair process to keep them informed.
• Process service-related paperwork, including warranty submissions, parts requisitions, and POs.
• Work closely with the parts and service departments to support seamless operations and timely job completion.

What We Are Looking For:

• Experience with compact or construction equipment is a plus.
• Comfortable handling multiple priorities in a fast-paced setting.
• Strong attention to detail, excellent organizational skills, and tech-savvy.
• Clear communicator with a friendly, solution-oriented attitude.
• Team player who thrives in a collaborative environment.

What We Offer:

• Starting at $25.00 per hour.
• Monday-Friday- 7:00 am -5:00 pm
• Medical, Dental, Vision & Supplemental Insurance
• Generous PTO & Paid Holidays
• Disability Benefits
• 401(k) with Company Match
• Employee discounts Smith Bros Bobcat Group/Bobcat of Broward is a drug-free workplace and an Equal Employment Opportunity Employer.

For more information, please visit us at www.sbequipment.com

Job Type:

Full-time Pay:

From $25.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Shift:

8 hour shift No nights

Work Days:

Monday to Friday No weekends

Experience:

Small Construction Equipment:

1 year (Preferred) Warranty processing: 1 year (Preferred) Service writing/

Estimating:

1 year (Preferred) Ability to

Commute:

Pompano Beach, FL 33069 (Required) Ability to

Relocate:

Pompano Beach, FL 33069: Relocate before starting work (Required)

Work Location:

In person