Landscape Design Build Division Operations Manager Position Available In Fulton, Georgia

Landscape Design Build Division Operations Manager Oasis Landscape & Irrigation Atlanta, GA 30360 1.

Position description:

The Operations Manager must be thoroughly familiar with all aspects of company operations to include: customer service, estimating, production, etc. The Operations Manager must display the leadership capability to manage other team memebers on a daily basis while creating and maintaining a professional decorum and atmosphere. 2.

Reports to:

The Operations Manager reports directly to the CEO, or Vice President 3.

Skill set and educational requirements:

The Operations Manager must possess the following skill set and educational background: Possess a valid driver’s license and must be insurable on company’s insurance policy. Have a clean criminal record. Proficient in both oral and written communications. Possesses excellent computer skills. Proficient in or able to learn customer relationship management (CRM) scheduling software. Proficient in or able to learn company GPS tracking system. Proficient in or able to learn how to effectively operate company’s hand-held scheduling hardware. Proficient in MS Word & MS Excel. Able to create an atmosphere of cooperation and professionalism among field personnel. Able to represent the company in a courteous and professional manner. 4.

Responsibilities:

Supervises all field personnel and evaluates his / her performance in writing bi-annually. Ensures all work (projects and service accounts) are scheduled properly. Ensures all materials for projects and service accounts are available when needed. Ensures all equipment for projects and service accounts are available when needed. Ensures all accidents are properly documented and reported immediately. Ensures all workers’ compensation insurance claims are properly documented and reported immediately. Maintains schedule identified in office checklist. Writes, maintains, and updates company SOPs (standard operating procedures). Ensures that accounting receives all paperwork from the field on a timely basis. Ensures that job cost reports are properly analyzed and disseminated. Ensures that company production standards are met. Assists in bidding process as needed. Implements and oversees training program for field staff. Ensures that company employee manual is adhered to by all staff. Ensures that company safety manual is adhered to by all staff. Ensures that all safety procedures are followed and that the field is run safely. Ensures safety program is in place and safety meetings are attended weekly by all field personnel. Hires, fires, trains, evaluates, and supervises all staff under his/her supervision. Evaluates equipment utilization and makes recommendations for future purchases. Ensures that equipment is operated in a safe and proper manner. Ensures that equipment is maintained properly. Disciplines company staff in accordance with company policy and documents the same. Thoroughly understands and complies with company policies, procedures, and SOPs. Supervises the company yard space. Assists in the development and implementation of the company’s strategic plan. Assists in the development, implementation, and achievement of the company’s annual budget goals. Assists in the development and implementation of the company’s new business development plan. Assists in the development and implementation of the company’s training goals. 5.

Appraisal criteria:

The primary appraisal criteria for the Operations Manager is to assist in achieving the annual budget and business development goals of the company while maintaining a safe, professional, and efficient field operation. 6.

Success factors:

Is a high-energy individual capable of building and maintaining professional relationships with potential clients, associations, and related business professionals. Is organized in all areas (personal office space, field operations, company yard space, job sites). Leads by example. Presents himself or herself in a professional manner. Initiates action when needed. Is self-motivated. Requires minimal supervision. 7.

The hidden job description:

What should this person enjoy doing to be successful in this job? o Creating wealth for the company and value for clients. o Working with an internal company team. o Building relationships and networking. What personal qualities are necessary for this job? o Organized. o Positive outlook and disposition. o Enjoys challenges and problem solving. o Leads by example. o Consistent behavior. o Customer-service oriented. o Strong work ethic. o Persistent and persevering. o Self-starter. What type of behavior will suit this job? o Energetic. o Goal oriented. o Inquisitive. o Action oriented. o Multi-tasker. What kind of work should a person thrive on in order to be happy doing this particular job? o Likes to run the show and organize the same. o Likes to organize and control chaos. o Likes to coach and build a team of professionals. o Responds well to difficult and complex challenges. If you had to describe the person who could best fill this job, how would you do so? o Has to love running a complex and diverse operation. o Has to love coaching and building a team of professionals. o Has to love being part of a team of professionals and building a company that is respected in the community. 8.

Individual profile:

A self-starter. Action- and results-oriented. Excels at coaching and building a team. Excels at leading and managing. A multi-tasker. Prone to act more than analyze. 9.

Professional attitude:

Customer-service oriented. Enjoys helping others. Displays a positive, “can-do” demeanor. Encourages, assists, and supports fellow staff members. Requires minimal supervision. Desires to grow professionally and seeks to improve personal skill set. Seeks out other professionals with whom to network. Is punctual and energetic. Accepts and appreciates correctional input/feedback from fellow staff members. Enjoys working with and contributing to a team. Maintains high professional standards for neatness, discipline, self-control, and organization.