Residential Service Technician Position Available In Gaston, North Carolina
Tallo's Job Summary: At Plumbing Connection in Gastonia, NC, we are seeking a Residential Service Technician who is ready to tackle a variety of plumbing challenges, provide mentorship to apprentices, and deliver top-notch service. With a competitive salary range of $44.9K - $69.6K a year, benefits, and a focus on continuous learning, this hands-on role is perfect for problem-solvers who are passionate about their craft.
Job Description
Residential Service Technician Plumbing Connection
- 3.
7
Gastonia, NC Job Details Full-time Estimated:
$44.9K
- $69.6K a year 13 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off On-the-job training Qualifications Mid-level Full Job Description At Plumbing Connection, we’re not just fixing plumbing
- we’re raising the standard. We’re looking for a Residential Service Expert who’s ready to take ownership of their craft, share their knowledge, and deliver top-notch service every time they step on a job. We believe your skills are worth more
- our tiered pay model ensures you’re rewarded for what you bring to the table. This role is hands-on, high-impact , and built for someone who loves solving problems, educating clients, and mentoring the next generation of plumbers
- without getting bogged down in management.
Your Core Responsibilities Service Excellence:
Tackle a wide variety of residential plumbing challenges
- from everyday service calls to more complex diagnostic work
- with skill, confidence, and pride.
Problem Solving:
Handle advanced troubleshooting and repairs. If it’s tricky, messy, or requires thinking outside the box
- you’re the one we trust to get it done right.
Apprentice Mentorship:
Lead by example. Offer guidance and on-the-job training to apprentices, helping them sharpen their technical skills and professional habits.
Quality Workmanship:
Deliver clean, code-compliant work every time
- no shortcuts, no excuses.
Continuous Learning:
Stay sharp by keeping up with the latest plumbing technologies, tools, and best practices. You bring fresh ideas back to the team.
Emergency Response:
Step up when customers need urgent help. Calm under pressure, quick to act, and focused on safe, effective solutions.
Clear Documentation:
Complete accurate service tickets, time logs, and photo/ video reports.
Inventory Awareness:
Keep your truck organized and stocked
- ready to handle whatever the next job throws at you.
Client Connection:
Educate homeowners about their systems, explain repairs clearly, and offer preventive maintenance tips. Benefits Package (Eligible after 90 Days) $250/month Medical & Dental Insurance Allowance 9 Paid Holidays PTO Accrual starting at 1 week Take-Home Plumbing Van Company-Provided Uniforms Monday-Friday Work Schedule (limited emergency on-call) Job Stability with Year-Round Work Variety of Work to Keep Skills Sharp Skill Development & Career Advancement Supportive Team Environment Independent Work with
Job Satisfaction What We Expect Be On Time:
Respect the schedule
- yours, ours, and the customer’s.
Be Fair:
Honest communication and ethical work, always.
Be Sharp:
Bring the knowledge and experience to back up your decisions in the field.
Be Professional:
Clean-cut, clean-truck, clean work
- every time.
Be Organized:
A neat truck = a prepared tech = a better day.
Be Thorough:
Dig deep into evaluations and make sure customers fully understand their options.
Be Adaptable:
Every home is different. Every customer is different. You’re ready for anything. If you take pride in your craft, love solving problems, and want to work with a team that supports your growth
- we’d love to meet you
