Change Management Technical Specialist (Treasury Management) Position Available In Duval, Florida

• Change Management Technical Specialist
• The Change Management Technical Specialist develops and implements comprehensive department-specific onboarding programs across our sales, service, and implementation teams. This role is responsible for developing and delivering specific training to external clients after onboarding for the assigned business unit.
• Key Responsibilities and Duties
• + Designs, executes, and delivers onboarding tailored to the needs of sales, implementation, servicing, and business/corporate clients.

+ Collaborates with internal training teams to leverage existing resources and expertise, enhancing the overall enterprise training experience. + Manages and organizes training materials and programs to ensure they are accessible and up-to-date. + Role is critical in advancing transformation initiatives, including existing remediation work, simplification of existing processes and operational readiness. + Partners with Leadership to align learning goals and outcomes to business initiatives and goals. + Assesses program effectiveness using relevant metrics and correlates metrics with the learning objectives. Uses results to report on trends and continuously improve quality.

• Educational Requirements
• + University (Degree) Preferred
• Work Experience
• + 3+ Years Required; 5+ Years Preferred
• Physical Requirements
• +

Physical Requirements:

Sedentary Work

• Career Level
• 7IC
• Additional Job Description
• + This role is critical in advancing Treasury Management transformation initiatives, including existing remediation work, simplification of existing processes and operational readiness.
• Preferred Qualifications
• + Treasury Management/ Cash Management experience.

+ Experience building, developing and delivering training programs. + Strong written and oral communication skills. Excellent facilitation skills that foster engagement online and in-person. + Attention to detail, sense of urgency, and consistent follow-through are essential. + Technical skills: Proficient in Microsoft Office (PowerPoint, Excel). Strong preference for experience with Salesforce, Salesforce’s Service Cloud, and FIS BST (Business Service Tool).

• _Hybrid work is a minimum of four days a week, one flexible day for remote work._

•

Expected Travel:

15%

Posting End Date:

06/20/25

• Job Seeker Notice
• EverBank, N.

A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the “Company”) is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company’s commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

• Pay Range
• $82,400 – $111,400EverBank, N.

A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status. We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.