Community Management Position Available In Gwinnett, Georgia

Community Management
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Title:

Specialist, Community Management.

Location:

Suwanee, Georgia. 3 days in-office

Duration:

6+ Months.

Job Description:

As a Specialist, Community Management, you will be responsible for recruiting and engaging a group of beta users and managing our Beta program. You will be responsible for communicating with these users to gather their feedback and report issues. You will also be responsible for reviewing and responding to user feedback in the app stores and our internal product management in-box. You will be the owner of the help website for our consumer app and write, publish and curate help articles to assist our users and ensure our resources are up to date with our app development. You will be a key member of the app team, bringing user sentiment to the product and development team to ensure the priorities are correctly defined.

QUALIFICATIONS

2+ years experience communications or customer relations/community management role in a technology centric environment, preferably with consumer facing app or service Excellent writing and communication skills Experience working with Jira and/or Salesforce is a plus
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Dice Id:

91140065

Position Id:

8665984