Business Analyst (Gaming) Position Available In Escambia, Alabama

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Wind Creek Hospitality
303 Poarch Road
Atmore, AL 36502
Gaming Company
11 Locations
Full-Time
Description
Job Overview
The Gaming Business Analyst will work as a self-starter who is capable of identifying system needs through integration with end users, create project plans based upon requirements and timelines which they have gathered, able to lead small projects from end to end, play a key role as the power user communicating between end users and strong technical developers, and is able to work across multiple initiatives simultaneously. Additionally, this individual will work extensively with field users to know and understand their business needs and anticipate technology solutions to assist in delivering sound systems solutions.
Purpose
Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties And Responsibilities
Confers with personnel to analyze current operational procedures, identify problems and learn specific input and output requirements such as forms of data output, how data is to be summarized and formats for reporting
Administers Gaming Slot Accounting Systems at the corporate level and provisions administrators/power users at the property level
Performs system updates, upgrades and maintenance at the server and application level
Reviews system capabilities, workflow and scheduling limitations to determine if the requested functionality is possible within the existing application
Functions as technical contact for support escalation for assigned systems
Studies existing information processing systems to evaluate effectiveness and develops new processes to improve production or workflow as required; Prepares workflow charts to specify, in detail, operations to be performed
Conducts studies pertaining to new development of application and processes to meet current and projected needs
Plans and prepares documentation and instructional manuals, as needed
Corrects system application errors after implementations; Assists Programmer in resolution of issues related to project specifications or programming
Directs and coordinates work of other project resources as required to meet project goals
Works cooperatively with all levels of staff
Other duties and responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Bachelor’s Degree in Business Administration, Computer Science or Related field

• required
  OR five (5) years’ related work experience
• required
  Five (5) years’ related work experience in a Casino/Hotel environment
• required
  Gaming Slot Accounting system experience
• required; Preferably Bally SDS
  Good working knowledge and previous work experience with Windows Server and AD Administration
• required
  Working knowledge of current network hardware, protocols, and standards, including Windows, TCP/IP and NAS protocols
  Strong technical knowledge of network and PC operating systems; Extensive application support experience with Microsoft SQL Server; Proven experience in Application infrastructure planning and development
  In-depth knowledge of applicable data privacy practices and laws
  Strong understanding of project management principles; Strong leadership skills
  Excellent written and oral communication skills; Excellent interpersonal skills
  Ability to conduct and direct research into IT issues and products as required
  Ability to present ideas in business-friendly and user-friendly language
  Highly self-motivated and directed; Keen attention to detail
  Proven analytical, evaluative, and problem-solving abilities
  Ability to effectively prioritize and execute tasks in a high-pressure environment
  Exceptional customer service orientation; Extensive experience working in a team-oriented, collaborative environment
  Required to work odd and irregular hours including holidays, promotions and weekends
  Must have a current State driver’s license and an insurable driving record; for purposes of driving company vehicles
  Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
  Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Posted April 15, 2025
23 Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more. Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama. Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape.

Our gaming facilities include:

Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system: Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us: https://youtu.be/bvPyIdGjmhI
Our Perks
Blue Cross Blue Shield medical plan

• Dental plan
  VSP vision plan
  401(k) savings plan
  Life and disability insurance
  Paid time off
  Employee dining rooms
  Career training and planning
  Quarterly incentive bonuses
  Employee fitness centers with on-staff trainers
• Not available at all locations
  Types of Jobs
  Gaming
  Hotels
  Facilities
  Food & Beverage
  Corporate