Business Analyst-32198 Position Available In Miami-Dade, Florida

Business Analyst-32198
Job Site Location
US-FL-Miami
Job Post Information• : Posted Date
2 weeks ago
(4/16/2025 2:00 PM)
Job

ID 2025-32198

Category Portal Searching Office Administration Hire Type Full-Time
Position Objective
The Harvard Companies provide important building services to thousands of clients across the businessmunity. Harvard Maintenance and Harvard Protection Services are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard’s Inverted Pyramid®, which recognizes that our front-line employees are the most important people in ouranization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a familyanization that promotes respect and embraces diversity”.

Position Objective:

Our pursuit of continuous improvement and Operational Excellence is supported by our corporate structure. As a member of the Project Management Office (PMO), the Business Analyst will play a dual role in supporting traditional business process analysis and advancing AI-driven initiatives. This individual will be responsible for researching, analyzing, and supporting the implementation of AI use cases aligned with strategic business goals. The Business Analyst will consult with stakeholders to gather requirements, map business processes, identify improvement opportunities, and ensure that project oues deliver tangible business value. Additionally, this role will lead the discovery and evaluation of AI solutions, document research findings, and collaborate with cross-functional teams to successfully implement AI technologies across departments.
Essential Duties and Responsibilities
Facilitate discovery sessions to elicit and document business requirements, develop detailed process maps, and identify value-adding initiatives
Conduct market and academic research to identify trends, tools, models, and use cases for ing AI in business operations
Evaluate the feasibility and ROI of proposed AI solutions and draft business cases for executive approval
Collaborate with Data Science, IT, and business teams to translate AI research findings into implementable solutions
Drive the definition of requirements, assumptions, constraints, risks, and dependencies for both traditional and AI-based strategic initiatives
Document functional and non-functional requirements for AI and automation projects
Support pilot testing and implementation of AI solutions, including model validation, business rule integration, and end-user feedback gathering
Develop reports, documentation, and presentations tomunicate progress and oues to stakeholders
technical knowledge and tools to help develop and optimize PMO and AI-related processes
Maintain professional knowledge by researching emerging AI technologies, attending industry conferences, and participating in relevant professional societies
Knowledge and Skill Requirements
Bachelor’s degree in business,puter science, data science, engineering, or a related field required
Minimum 3-5 years of experience in Business Analysis, with at least 1-2 years supporting or researching AI/ML technologies or digital transformation initiatives
Foundational knowledge of AI concepts (e.g., NLP, ML, RPA, predictive analytics) and ability to translate technical ideas to non-technical stakeholders
Experience conducting feasibility studies and vendor evaluations for AI solutions
Strong experience in requirements elicitation, process mapping, and workflow analysis
Proficiency with tools such as Microsoft Visio, Lucidchart, Confluence, JIRA, ChatGPT, Copilot, or similar
Strong analytical, documentation, andmunication skills
Demonstrated ability to work cross-functionally and build consensus across technical and non-technical teams
Bilingual in English and Spanish preferred; ability tomunicate effectively with a diverse population is a plus.
Compensation
Harvard is offering apetitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer — M/F/D/V
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