Information Technology Services Business Analyst Position Available In Cobb, Georgia

Information Technology Services Business Analyst

Salary
$82,62056 – $109,47224 Annually
Location Information Technology Services, GA
Job Type
Full-Time
Job Number
04158
Department
Information Technology Services
Opening Date
06/18/2025
Closing Date
7/2/2025 11:59 PM Eastern
Grade Code
116
DESCRIPTION
BENEFITS
QUESTIONS
Position Information
The purpose of this classification is to perform a lead role in enterprise business process analysis and interpret business goals to deliver technical solutions Serves as the bridge between technical solutions and business objectives for the Water Department Translates business goals into actionable plans, contributes to development efforts, and oversees technical projects to ensure successful delivery
Essential Functions
Develops information systems project plans: conducts assessments with end-users to determine user needs and system requirements; identifies and manages critical path tasks; sets and meets interim project goals; sets and manages project contingency; and performs change control and all other associated project management efforts needed to ensure that project schedule and budget are met Manages projects during design and implementation phases: attends regular project progress meetings; works with vendors to resolve problems and to initiate the appropriate solutions; prepares, reviews, and processes change orders for changes to contracted scope of work; monitors adherence to project schedules; conducts and reviews testing; provides technical support during programming and implementation; verifies compliance of projects to County policy; and makes recommendations concerning improvements, modifications, design strategies, programming, systems infrastructure, or other aspects of project development Coordinates process for bidding and contracting of services of various project components or other technical services: prepares Requests For Proposal (RFP) and Requests for Quote (RFQ) for services; prepares technical specifications and requirements; participates in negotiations of scope of services and fees for professional services agreements; makes recommendations regarding selection of vendors and awarding of contracts; and monitors vendor performance and contract fulfillment Manages administrative aspects of assigned project: updates project schedules and monitors progress of project; reviews project; creates and maintains standard operating procedures and other documentation regarding maintaining system operations; and evaluates and monitors progress against performance and quality measurements Administers budgets of assigned projects: coordinates with assigned department in planning and cost estimating; prepares cost estimates for budget planning; provides justifications for requests; monitors and controls expenditures for approved projects; tracks expenditures and pay requests; submits invoices for payment; and maintains related documentation Provides post implementation and ongoing end-user support: responds to initial on-site requests for assistance troubleshoots and resolves problems; escalates problem to vendors or other personnel as appropriate; ensures continual operations of applications and systems; and utilizes diagnostic tools and other resources as appropriate Maintains an awareness of new applications, technologies, technical methods, trends, IT security and advances in the profession: reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all County or departmental policies, practices, and procedures necessary to function effectively in the position Analyzes current business processes, applies technology trends and analytics , makes recommendations to improve efficiency and productivity Provides recommendations and solutions to support stakeholders Oversees implementation from procurement through completion of implementation
Responsible for the development of strategies, methods, and technology tools to manage documentation content for the Cobb County Enterprise Uses Enterprise Content Management industry best practices in designing information architecture, scanning, imaging, content security, process automation, searchability, and content presentation
Performs other related duties as assigned Minimum Qualifications
Bachelor of Science Degree in Information Technology, Information Systems, Business Administration, Business Analytics, or related field required; supplemented by five years of progressively responsible experience analyzing and implementing enterprise level technology solutions in a leadership role and five years of experience in the field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
Preferred Qualifications
5 years of experience in enterprise technology project management, system deployment, and system integrations
Strong analytical skills with the ability to create data dashboards and visualizations
Familiarity with Water utility operations
Proficiency in DevOps, Azure, and data analytics tools such as Power BI, Excel, and Qlik
Excellent written and verbal communication skills
Licenses and Certifications
Preferred but not required: Relevant enterprise content management software certifications, Agile certification, Scrum Master Certification, and/or Project Management Professional (PMP)
Physical Abilities
Physical Abilities Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds) Tasks may involve extended periods of time at a keyboard or workstation
Sensory Requirements
Some tasks require the ability to communicate orally
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental