Supervisory Management and Program Analyst Position Available In Glynn, Georgia

Supervisory Management and Program Analyst Department of Homeland Security Customs and Border Protection Office of Training and Development Summary Organizional Locion:

These positions are with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development in the following locions: Artesia, New Mexico Charleston, South Carolina El Paso, Texas Front Royal, Virginia Glynco, Georgia Harpers Ferry, West Virginia Overview Accepting applicions Open & closing des 05/27/2025 to 06/02/2025 Salary $124,531 – $161,889 per year Salary listed reflects the rest of U.S. scale and adjusted to meet the locality pay or cost of living expenses of the duty locion. Pay scale & grade GS 14 Locions 1 vacancy in the following locions: Glynco, GA Artesia, NM Charleston, SC El Paso, TX Front Royal, VA Harpers Ferry, WV Remote job No Telework eligible No Travel Required Occasional travel – You may be expected to travel for this position. Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) Supervisory stus Yes Security clearance Drug test No Financial disclosure Bargaining unit stus Announcement number

OTD-IMP-12740732-KAA

Control number 837531900 This job is open to Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position; Career Transition Assistance Plan DHS employees. Duties This position starts a salary of $124,531.00 (GS-14, Step 1) to $161,889.00 (GS-14, Step 10).

Major Duties include:

Providing advice, assistance, and guidance to supervisors, managers, and employees on a variety of complex and sensitive administrive issues and administrive processes such as performance management, budget, procurement and management analysis. Directing, implementing, coordining, and overseeing a wide variety of sophisticed management informion systems th focus on long- and short-range plans, policies, and programs to include training and development initiives, human resources, budgets, requests and decisions as a Supervisory Management and Program Analyst. Directing and planning work, setting and adjusting priorities, preparing work schedules, determining resource requirements, recommending awards, approving leave, appraising subordine workers’ performance, and holding employees responsible for sisfactory completion of work assignments. Planning, developing, conducting, coordining, or participing in planning management and special studies along with providing technical assistance and support to senior leadership and staff in all mters reling to the daily execution of operions and training programs, to include the validion of training records and representing upper-management in DHS training meetings. Reviewing higher headquarters guidance and providing expert analytical support and advice on problem definition, planning and execution methodologies, polices, and procedures. Coordining the establishment and accomplishment of unit goals, priorities, and deadlines including reviewing completed work and preparing and/or reviewing all proposed submissions for substance, conformance, and completeness. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for least three of the last five years (additional details below) You may be required to pass a background investigion CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you joining a workforce th is dediced to accomplishing our mission while maintaining the trust of our Nion by strictly adhering to all government ethics standards. Your conduct subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest stutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following . DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United Stes. Learn more about E-Verify including your rights and responsibilities.

Bargaining Unit:

This position is not covered under the bargaining unit.

Qualificions Experience:

You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to least the next lower grade level, performing duties such as: Planning, conducting, or participing in special studies personally or through team members. Providing advice, guidance, implemention, coordinion, and direction on a range of administrive functions and operional issues, budget, policies, procedures, and directives. Identifying requirements and initiing requests for additional resources including personnel, equipment, supplies, and space to ensure success in meeting goals and objectives. Providing advice to senior supervisors on significant issues and problems reled to work accomplishments and goals. Developing and evaluing policies in assigned program areas, taking necessary actions to achieve organizional objectives, and recommending program objectives and improvements for the future.

NOTE:

Your resume must explicitly indice how you meet this requirement, otherwise you found ineligible. Please see the “Required Documents” section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

Meet all qualificion requirements, including educion if applicable to this position, subject to verificion any stage of the applicion process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks the next lower grade or equivalent grade band in the federal service) by 06/02/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this informion to the Human Resources Office.

Background Investigion:

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency th requires all applicants to undergo a thorough background investigion prior to employment in order to promote the agency’s core values of vigilance, service to country, and integrity. During the screening and/or background investigion process, you asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimention, possession, sale, receipt, manufacture, cultivion, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional informion on the preemployment process, review the following link:

Residency:

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United Stes or its protectores (as declared under internional law) for least three of the last five years. If you do not meet the residency requirement and you have been physically loced in a foreign locion for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participion in a study abroad program sponsored by a U.S. affilied college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probionary Period:

All employees new to the federal government must serve a one year probionary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probionary period. Educion Please see the Qualificions and Required Documents sections for more informion if educion is applicable to this position. Additional informion

Supervisory Probionary Period:

You may be required to serve an 18 month probionary period upon appointment.

Leadership Training:

All newly appointed second level Supervisors are required to complete mandory training. The training scheduled by the Office of Training and Development within the first 90 days of appointment. The durion of the training will include four weeks of in-residence training in Harpers Ferry, WV.

Note:

This training may be waived if previously completed. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. , / , and possess a wealth of unique talents, experiences, and competencies th can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documention, click on the links above or contact the Servicing Human Resources Office listed the bottom of this announcement. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documention. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documention submitted with the applicion. We will review your and supporting documention to ensure you meet the minimum qualificion requirements. If you meet the minimum qualificions, your experience, educion, and training red using an assessment questionnaire. This self-assessment used to assess the following competencies or

KSAs:

Ability to plan, organize, and direct team and task force efforts across organizional lines, including the ability to monitor progress to ensure th realistic objectives and milestones are established, clearly assign responsibilities, and accomplish mission requirements in a timely manner. Ability to lead analytical efforts where proposals involve substantial agency resources, require extensive changes in established procedures, or are in conflict with the desires of activities analyzed. Knowledge of management and organizional principles, practices, and methods, along with analytical and evaluive methods and techniques, in order to assess program development and execution, improve organizional effectiveness and efficiency, and evalue CBP’s long and short-range projects. Knowledge of the CBP mission, functions, objectives, and programs, as well as knowledge of program goals and objectives, in order to perform complex analytical studies. If you are best qualified, you may be referred to the hiring manager for considerion and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the job questionnaire Agency Career Transition Assistance Program (CTAP)

Eligibles:

If you have never worked for the federal government, you are not CTAP eligible.

View informion about CTAP eligibility on OPM’s Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be red a minimum score of 85 for this position. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

Your :

A resume describing your job-reled qualificions is required and used for the purpose of reviewing your qualificions and determining wh training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the des you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. •Note- It is recommended th you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure th your uploaded resume is not a password protected document, to include Office 365 passwords. Your responses to the job questionnaire: Are you a current or former federal employee?

ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50

(Notificion of Personnel Action) showing competitive stus: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of approprie SF-50s include promotions, within-grade increases and accessions. Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separion notice; your most recent SF-50 (noting your current position, grade level and duty locion); a copy of your most recent performance ring; an agency certificion th you cannot be placed after injury compension has been termined; an OPM notificion th your disability annuity has been termined; or a Military Department of Nional Guard Bureau notificion th you are retired under 5 U.S.C. 8337(h) or 8456. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and terminion SF-50s. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. How to Apply To begin your online applicion, click “Apply Online” to cree a USAJOBS account and follow the prompts or log in to your existing account. Your applicion packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documention. Please see the “Required Documents” section for additional informion. All applicion merials, including transcripts, must be in English. Applicions and supporting documention will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent applicion is the only one th used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 06/02/2025. It is your responsibility to verify th any informion entered or uploaded is received and is accure. Human Resources will not modify or change any part of your applicion. Determining your eligibility and qualificions is dependent on the supporting documention and informion provided, which may impact your referral for further considerion. If a document is not legible, you will not be able to view it in your applicion and you must again upload it by the closing de. Please upload your resume under “Resume” and any other applicable supporting documents mentioned above under the approprie Document Type. If your Document Type is not listed, upload as “Other.” Do notsubmit documents as a PDF Portfolios . Due weight given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). DHS offers competitive salaries and an tractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include:

flexible work schedules; tuition reimbursement; transportion subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more informion, go to the website and select “Benefits.” Disabled veteran leave available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability ring of 30 percent or more. Applying to this announcement certifies th you give permission for DHS to share your applicion with others in DHS for similar positions. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant’s criminal history record before th individual receives a conditional offer of employment. In accordance with and certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violion of the Fair Chance to Compete for Jobs Act, may submit a written complaint to hc-recordsmgmt@cbp.dhs.gov. View common definitions of terms in this announcement. Agency contact informion CBP Hiring Center Phone Address Office of Training and Development Please read entire announcement Please apply online Washington, DC 20229 US Next steps

GS Salary:

Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the “Rest of United Stes” pay table. Some positions fall under a special pay re depending on the series, grade level and locion of the position.

Please to view special pay re charts. The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool. Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applicions to the hiring manager for further considerion and interviews. You notified by email after each of these steps has been completed. Stay informed of changes to your applicion stus by signing up for automic email alerts with your . If you are referred, you will receive a final notificion of the disposition of the announcement. We expect to make a tentive job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigion. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizional divisions and/or units within the duty locion(s) listed above. If you receive a conditional offer of employment for this position, you required to complete an Optional Form 306, Declarion for Federal Employment , and to sign and certify the accuracy of all informion in your applicion, prior to entry on duty. False stements on any part of the applicion may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Any offers of employment made pursuant to this announcement consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Required Documents Your :

A resume describing your job-reled qualificions is required and used for the purpose of reviewing your qualificions and determining wh training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the des you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. •Note- It is recommended th you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure th your uploaded resume is not a password protected document, to include Office 365 passwords. Your responses to the job questionnaire: Are you a current or former federal employee?

ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50

(Notificion of Personnel Action) showing competitive stus: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of approprie SF-50s include promotions, within-grade increases and accessions. Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separion notice; your most recent SF-50 (noting your current position, grade level and duty locion); a copy of your most recent performance ring; an agency certificion th you cannot be placed after injury compension has been termined; an OPM notificion th your disability annuity has been termined; or a Military Department of Nional Guard Bureau notificion th you are retired under 5 U.S.C. 8337(h) or 8456. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and terminion SF-50s. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. How to Apply To begin your online applicion, click “Apply Online” to cree a USAJOBS account and follow the prompts or log in to your existing account. Your applicion packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documention. Please see the “Required Documents” section for additional informion. All applicion merials, including transcripts, must be in English. Applicions and supporting documention will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent applicion is the only one th used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 06/02/2025. It is your responsibility to verify th any informion entered or uploaded is received and is accure. Human Resources will not modify or change any part of your applicion. Determining your eligibility and qualificions is dependent on the supporting documention and informion provided, which may impact your referral for further considerion. If a document is not legible, you will not be able to view it in your applicion and you must again upload it by the closing de. Please upload your resume under “Resume” and any other applicable supporting documents mentioned above under the approprie Document Type. If your Document Type is not listed, upload as “Other.” Do notsubmit documents as a PDF Portfolios . Due weight given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). DHS offers competitive salaries and an tractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include:

flexible work schedules; tuition reimbursement; transportion subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more informion, go to the website and select “Benefits.” Disabled veteran leave available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability ring of 30 percent or more. Applying to this announcement certifies th you give permission for DHS to share your applicion with others in DHS for similar positions. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant’s criminal history record before th individual receives a conditional offer of employment. In accordance with and certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violion of the Fair Chance to Compete for Jobs Act, may submit a written complaint to hc-recordsmgmt@cbp.dhs.gov. View common definitions of terms in this announcement. Agency contact informion CBP Hiring Center Phone Address Office of Training and Development Please read entire announcement Please apply online Washington, DC 20229 US Next steps

GS Salary:

Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the “Rest of United Stes” pay table. Some positions fall under a special pay re depending on the series, grade level and locion of the position.

Please to view special pay re charts. The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool. Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applicions to the hiring manager for further considerion and interviews. You notified by email after each of these steps has been completed. Stay informed of changes to your applicion stus by signing up for automic email alerts with your . If you are referred, you will receive a final notificion of the disposition of the announcement. We expect to make a tentive job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigion. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizional divisions and/or units within the duty locion(s) listed above. If you receive a conditional offer of employment for this position, you required to complete an Optional Form 306, Declarion for Federal Employment , and to sign and certify the accuracy of all informion in your applicion, prior to entry on duty. False stements on any part of the applicion may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Any offers of employment made pursuant to this announcement consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 05/27/2025 to 06/02/2025 Salary $124,531 – $161,889 per year Salary listed reflects the rest of U.S. scale and adjusted to meet the locality pay or cost of living expenses of the duty locion. Pay scale & grade GS 14 Locions 1 vacancy in the following locions: Glynco, GA Artesia, NM Charleston, SC El Paso, TX Front Royal, VA Harpers Ferry, WV Remote job No Telework eligible No Travel Required Occasional travel – You may be expected to travel for this position. Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) Supervisory stus Yes Security clearance Drug test No Financial disclosure Bargaining unit stus Announcement number

OTD-IMP-12740732-KAA

Control number 837531900 ., .