Project Consultant (Non-IT) 2 (Business Process Re-engineering (BPR) Lead)- 00000229 Position Available In [Unknown county], Georgia

Project Consultant (Non-IT) 2 (Business Process Re-engineering (BPR) Lead)- 00000229

Salary
$75,058.80 Annually
Location Statewide, GA
Job Type
Full Time
Remote Employment
Flexible/Hybrid
Job Number
2025-77033
Division/Office
DCSS Administration
Unit
Modernization
Opening Date
04/24/2025
Closing Date
5/5/2025 11:59 PM Eastern
Description
Stronger Families for a Stronger Gia. The(DHS) is a dynamic state agency responsible for delivering a wide range of services to Gia’s most vulnerable populations. Our mission is to strengthen Gia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Gia’s vulnerable children and adults. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position. Start your career in public service. The(DHS), the Division of Child Support Services (DCSS), is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs, including but not limited to Fatherhood, Prison Re-Entry, and Parental Accountability Court. These outreach initiatives are devoted to increasing non-custodial parental involvement in the child’s life.
DCSS is seeking candidates for the Project Consultant (non-IT) 2 (BPR Lead) position. This is a telework position. The candidate selected will be required toe to the State Office in Decatur, Gia, as needed for business purposes.

Note:

Compliance with the State of GA teleworking policy requirements and maintenance of high-speed internet access are requirements for persons approved to telework.

JOIN OUR TEAM!

!!
Job Description

Pay Grade:

N
Under minimal supervision, establishes operating procedures, practices, and guidelines andmunicates them with program or department personnel. Establishes, monitors, and controls schedules and project budgets. Plans,anizes, and manages the work of project managers and support staff. Directs business development and project management activities for a program or department. Directs the implementation of tools, systems, and processes of a program or department. Responsible for cross-business program needs that may span agencies. Serves as the highest advanced level subject matter expert, providing authoritative guidance for professional staff. Does not supervise staff.
Under limited supervision, the

BPR Lead:

Performs and oversees BPR activities for the DCSS System Modernization Project.
Update and execute the BPR Implementation Plan, including the development of standards and procedures to be used in project development and implementation.
Manages the BPR implementation readiness workstream to ensure BPR activities arepleted on time and escalates items to the Project Manager as needed.
Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
Process mapping across state office units and support units such as OFS.
Identifies business process changes needed due to new system design and functionality.
Develop and execute plans for future business process changes needed throughout the System Modernization Project
Coordinates activities across departmental BPR efforts and provides status updates to the Executive Leadership Team. Escalates issues to leadership with proposed mitigation strategies.
Maintains and provides timely status reports to project stakeholders on progress in achieving BPR oues.
Makes rmendations or determinations based on analysis.
Facilitates, coordinates, and plans meetings with DCSS and external stakeholders for BPR related activities.
Partners with internal stakeholders to ensure relevant policy, procedure, and training materials are updated as needed to support new business processes.
Supervises and plans the work of assigned staff.
Organizes and executes BPR activities and special projects.
Tracks and controls project resources and staffing assigned to the System Modernization BPR workstream.

Core Competencies:

Demonstrated successful leadership skills, including:

Leading Change:

Demonstrated ability to lead change as evidenced by an ability to develop and implement ananizational vision.

Leading People:

Demonstrated ability to achieveanizational objectives by creatively managing and motivating staff.

Results Driven Leadership:

Demonstrated knowledge of and ability to plan, prioritize and coordinate large andplex programs.

Business Acumen:

Demonstrated ability to properly utilize human capital, financial resources and information in a manner that instills public trust and aplishes theanization’s mission; demonstrated ability to take advantage of new technologies to enhance the effectiveness of decision making.
Demonstrated knowledge or proficiency in Organizational Change Management.
Knowledge of federal, state, and agency rules and regulations applicable to child support services is a plus.
Ability to work effectively at multiple levels of theanization and with multiple project teams as well as external stakeholders.
Excellent critical thinking, analytical skills, attention to detail, planning,anizational management, and taskpletion skills.
Ability to work in a very fast-paced, stressful environment while effectively and accurately managing/providing leadership for multiple projects simultaneously under tight deadlines.
Demonstrated ability to work independently as well as lead and motivate staff/project team and inspire teamwork.
Demonstrated skill as a consensus builder.
Ability to demonstrate active listening, critical thinking, and group facilitation skills.
Demonstrated ability to connect with others to better engage them in the learning process.
Ability to make informed, independent decisions and exercise good judgment while weighing pros and cons, making appropriate concessions, and considering various alternatives to determine the best options.
Excellent oral, written, presentation, and interpersonalmunication skills.
Ability to prepare timelymunications that are accurate and easy-to-read in short timeframes.
Strong proficiency in the use of Microsoft Office Suite; working knowledge of MS Word, Excel, PowerPoint, Point, and Teams.
Minimum Qualifications
High school diploma/GED AND six (6) years of professional-level experience related to the area of assignment. (Child Support Services).

Preferred Qualifications:

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience. Knowledge of federal, state, and agency rules and regulations for child support services.
Knowledge of DHS child support services policies and procedures.
A strong background in the $TARS system and DCSS business practices.
Additional Information
For more detailed information about the Gia Department Human Services
dhs.gia.gov/ Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require amodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelplinedhs.ga.gov The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Employer
Gia Department of Human Services
Address
47 Trinity Avenue SW
1st Floor
Atlanta, Gia, 30334