Business Officer I Position Available In Alamance, North Carolina

Business Officer

I 3.1 3.1

out of 5 stars Alamance County, NC Salary $59,909.00 Annually Location Alamance County, NC Job Type Full-time Job Number 202500056 Department Tax Administration Opening Date 05/08/2025 Closing Date 6/1/2025 11:59 PM Eastern

DESCRIPTION BENEFITS

Job Purpose The Business Officer I is responsible for the organization, supervision, and management of fiscal and budgetary operations, financial planning and management, purchasing equipment and supplies, administering agency contracts, developing and enforcing fiscal policy, conducting cost benefit analysis of new services oversees operational needs and projects and overall management of both the annual and revaluation budget for the department. This position provides direct supervision to fiscal team members (Currently2) responsible for customer service aspects of the office. This position is responsible for performing a variety of clerical duties for the Alamance County Tax Department, including maintaining records and files, answering the telephone when the call volume of the office is high as well as scheduling appointments and producing meetings notes. Further, this position will direct and supervise high-level administrative support for the Tax Administrator’s Office. They will organize, and maintain consistency of office operations, processes, and procedures. Executes and leads general office and administrative needs, including preparing the department budget, controlling correspondence, creating and reviewing supply requisitions, assigning and monitoring administrative clerical functions. This employee serves as liaison for the Board of Equalization and Review and interacts with the public to answer questions and solve tax problems. Responsibilities Essential Functions Supervises staff members in the Administrative area of the Tax Department. Assists Tax Administrator in day-to-day high priority items as needed Responsible for working with the members of the Board of Equalization and Review, including scheduling and informing board members of upcoming meetings; advertisement of meetings as required by General Statutes in local newspaper; compiling and maintaining meeting minutes and filing permanent books for the County. Process payment for each board member’s services through Finance Department Assists general public with tax questions, problems, and exemption inquiries Collaborates with Tax Administrator to prepare annual Tax Department and Tax Revaluation budgets, including gathering of information, review of annual variances, and entering proposed budget into the Munis software Coordinates and monitors the budget for the Tax and Tax Revaluation.t. Oversees accounts payables and accounts receivables, processes purchase orders, inventories and orders supplies, and responds to requests for information for both Tax, Tax Revaluation, and GIS Departments Handles the purchase and inventory of all supplies and equipment needed for Tax Department. Performs management responsibilities to include but are not limited coaching and development, rewards and recognition, and performance management Takes lead on department interviewing, submitting onboarding paperwork to Human Resources, and training plans. Completes post-offer paperwork for all new hires in department. Prepares job requisitions, works with Human Resources to create job postings, and schedules interviews with teams for department-wide open positions Prepare annual legal notices and advertisements with local newspaper as required by state regulations. Prepares and advertises additional legal notices as needed. Periodically reviews department forms, applications, brochures, and web pages and meets with IT staff to enhance department public image. Maintain updates to Tax Department website Oversees accounts payables and accounts receivables; processes purchase orders; inventories and ordering of supplies; and responds to requests for information for the Tax Department Performs a variety of research tasks and projects related to department operations as requested Represents the Department by serving on/or facilitating various committees Creates work orders for Tax Department maintenance and IT requests Serves as primary point of contact for various vendors utilized in day-to-day operation of the Tax Department Performs additional duties as required

Supervisory Responsibilities:

Organize and delegate assignments to team members. Hiring, training, motivating and coaching employees. Evaluate employee performance and goal setting. Hold employees accountable for assigned task and goals. Provide timely and constructive feedback and training opportunities. Provide training opportunities with a focus on employee development. Resolve conflicts and complaints. Analyzing information and processes and develop more effective or efficient processes. Establishing and achieving business and financial objectives. Ensure compliance with safety procedures. Qualifications Accountability

• Ability to accept responsibility and account for his/her actions. Accuracy
• Ability to perform work accurately and thoroughly. Analytical
• Ability to analyze statistical data, keep accurate records and complete reports. Autonomy
• Ability to work independently with minimal supervision. Communication, Oral
• Ability to communicate effectively with others using the spoken word. Communication, Written
• Ability to communicate in writing clearly and concisely. Customer Oriented
• Ability to take care of the customers’ needs while following company procedures. Ethical
• Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty / Integrity

• Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace. Judgment
• Ability to use good judgment and discretion as it relates to interpreting policies and procedures. Multitasker
• Ability to multi-task in a fast-paced environment. Person of Influence
• Ability to gain acceptance of others even in sensitive situations. Problem Solving
• Ability to find a solution for or to deal proactively with work-related problems. Relationship Building
• Ability to effectively build relationships with customers and co-workers. Safety-Minded
• Creating a safe work environment; managing risks; reducing exposure liabilities. Time Management
• Ability to utilize the available time to organize and complete work within given deadlines.

Skills & Abilities Essential Knowledge, Skills and Abilities Thorough knowledge of modern office practices and procedures. Ability to work with the general public in answering questions and solving problems. Ability to use sound judgment and determine best options. Knowledge of county policies and procedures, knowledge of tax related deadlines established by the Machinery Act. Expertise in multi-disciplinary skills that requires sound leadership knowledge and practice, coaching and project management. Ability to use computer, printer (including large format), scanner, calculator, and other general office equipment; Microsoft Office Suite (includes Word, Excel, Publisher, PowerPoint), Adobe Acrobat Pro. Experience with Munis and One Tax systems preferred. Excellent customer service and communication skills. Minimum Training and Experience Four-year degree in administrative and/or business-related field; or two-year degree with comparable administrative experience 6+ years of administrative experience, including employee development and knowledge of human resource practices 2+ years of management experience including managing office duties of an organization, overseeing clerical tasks, managing budgeting and planning and procedural oversight. Work Environment and Physical Requirements Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. General office work, high computer use, light lifting (no more than 25 pounds occasionally), sitting/standing, phones. Safe to minimal hazards that are typically found in general office environment where there is rarely little or no exposure to injury or accident. Eye fatigue, muscle tightness from long periods of sitting Employer Alamance County Government Address 124 West Elm Street Graham, North Carolina, 27253 Phone 336-570-4035 Website http://www.alamance-nc.com Job Purpose The Business Officer I is responsible for the organization, supervision, and management of fiscal and budgetary operations, financial planning and management, purchasing equipment and supplies, administering agency contracts, developing and enforcing fiscal policy, conducting cost benefit analysis of new services oversees operational needs and projects and overall management of both the annual and revaluation budget for the department. This position provides direct supervision to fiscal team members (Currently2) responsible for customer service aspects of the office. This position is responsible for performing a variety of clerical duties for the Alamance County Tax Department, including maintaining records and files, answering the telephone when the call volume of the office is high as well as scheduling appointments and producing meetings notes. Further, this position will direct and supervise high-level administrative support for the Tax Administrator’s Office. They will organize, and maintain consistency of office operations, processes, and procedures. Executes and leads general office and administrative needs, including preparing the department budget, controlling correspondence, creating and reviewing supply requisitions, assigning and monitoring administrative clerical functions. This employee serves as liaison for the Board of Equalization and Review and interacts with the public to answer questions and solve tax problems. Responsibilities Essential Functions Supervises staff members in the Administrative area of the Tax Department. Assists Tax Administrator in day-to-day high priority items as needed Responsible for working with the members of the Board of Equalization and Review, including scheduling and informing board members of upcoming meetings; advertisement of meetings as required by General Statutes in local newspaper; compiling and maintaining meeting minutes and filing permanent books for the County. Process payment for each board member’s services through Finance Department Assists general public with tax questions, problems, and exemption inquiries Collaborates with Tax Administrator to prepare annual Tax Department and Tax Revaluation budgets, including gathering of information, review of annual variances, and entering proposed budget into the Munis software Coordinates and monitors the budget for the Tax and Tax Revaluation.t. Oversees accounts payables and accounts receivables, processes purchase orders, inventories and orders supplies, and responds to requests for information for both Tax, Tax Revaluation, and GIS Departments Handles the purchase and inventory of all supplies and equipment needed for Tax Department. Performs management responsibilities to include but are not limited coaching and development, rewards and recognition, and performance management Takes lead on department interviewing, submitting onboarding paperwork to Human Resources, and training plans. Completes post-offer paperwork for all new hires in department. Prepares job requisitions, works with Human Resources to create job postings, and schedules interviews with teams for department-wide open positions Prepare annual legal notices and advertisements with local newspaper as required by state regulations. Prepares and advertises additional legal notices as needed. Periodically reviews department forms, applications, brochures, and web pages and meets with IT staff to enhance department public image. Maintain updates to Tax Department website Oversees accounts payables and accounts receivables; processes purchase orders; inventories and ordering of supplies; and responds to requests for information for the Tax Department Performs a variety of research tasks and projects related to department operations as requested Represents the Department by serving on/or facilitating various committees Creates work orders for Tax Department maintenance and IT requests Serves as primary point of contact for various vendors utilized in day-to-day operation of the Tax Department Performs additional duties as required

Supervisory Responsibilities:

Organize and delegate assignments to team members. Hiring, training, motivating and coaching employees. Evaluate employee performance and goal setting. Hold employees accountable for assigned task and goals. Provide timely and constructive feedback and training opportunities. Provide training opportunities with a focus on employee development. Resolve conflicts and complaints. Analyzing information and processes and develop more effective or efficient processes. Establishing and achieving business and financial objectives. Ensure compliance with safety procedures. Qualifications Accountability

• Ability to accept responsibility and account for his/her actions. Accuracy
• Ability to perform work accurately and thoroughly. Analytical
• Ability to analyze statistical data, keep accurate records and complete reports. Autonomy
• Ability to work independently with minimal supervision. Communication, Oral
• Ability to communicate effectively with others using the spoken word. Communication, Written
• Ability to communicate in writing clearly and concisely. Customer Oriented
• Ability to take care of the customers’ needs while following company procedures. Ethical
• Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty / Integrity

• Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace. Judgment
• Ability to use good judgment and discretion as it relates to interpreting policies and procedures. Multitasker
• Ability to multi-task in a fast-paced environment. Person of Influence
• Ability to gain acceptance of others even in sensitive situations. Problem Solving
• Ability to find a solution for or to deal proactively with work-related problems. Relationship Building
• Ability to effectively build relationships with customers and co-workers. Safety-Minded
• Creating a safe work environment; managing risks; reducing exposure liabilities. Time Management
• Ability to utilize the available time to organize and complete work within given deadlines.

Skills & Abilities Essential Knowledge, Skills and Abilities Thorough knowledge of modern office practices and procedures. Ability to work with the general public in answering questions and solving problems. Ability to use sound judgment and determine best options. Knowledge of county policies and procedures, knowledge of tax related deadlines established by the Machinery Act. Expertise in multi-disciplinary skills that requires sound leadership knowledge and practice, coaching and project management. Ability to use computer, printer (including large format), scanner, calculator, and other general office equipment; Microsoft Office Suite (includes Word, Excel, Publisher, PowerPoint), Adobe Acrobat Pro. Experience with Munis and One Tax systems preferred. Excellent customer service and communication skills. Minimum Training and Experience Four-year degree in administrative and/or business-related field; or two-year degree with comparable administrative experience 6+ years of administrative experience, including employee development and knowledge of human resource practices 2+ years of management experience including managing office duties of an organization, overseeing clerical tasks, managing budgeting and planning and procedural oversight. Work Environment and Physical Requirements Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. General office work, high computer use, light lifting (no more than 25 pounds occasionally), sitting/standing, phones. Safe to minimal hazards that are typically found in general office environment where there is rarely little or no exposure to injury or accident. Eye fatigue, muscle tightness from long periods of sitting Health Insurance

• Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following the 30-day waiting period.

Changes to elections can then be made during the annual open enrollment period, usually in the fall, or within 30 days of a qualified life event (marriage, divorce, birth or adoption of a child, change in child’s dependent status, death of a spouse or other dependent and other change in employment status). Alamance County Government currently offers three plans of medical/pharmacy benefit options including a COPAY Plan 70, COPAY Plan 80 and a QHDHP with HSA. Dental Benefit

• Alamance County offers one dental insurance (Delta Dental) plan for FT employees. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event. Vision Insurance
• A voluntary vision program (Superior Vision) is available to FT employees.

The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Voluntary Benefits:

Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more. Death Benefit

• Alamance County Government has elected to contribute towards a Death Benefit associated with the Retirement System for all employees that are contributing Retirement System members.

Once an employee has met at least one (1) year as a contributing member to the retirement system, the employee will have a benefit payable to their beneficiary of no less than $25,000 and no more than $50,000 based on the employee’s salary. Benefit is payable if the employee is actively working and has not reached 70 years of age. Life Insurance

• Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents. Retirement Benefits
• Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually).

Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave the County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have at least five (5) years of service, you are considered 100% vested in NCLGERS. Alamance County will be contributing a percentage as required by NCLEGRS on your behalf as well.

Time Off Accruals:

Vacation Time

• All Alamance County full time employees immediately earn a bank of vacation hours that can be used after 6 months of employment (exhausting their probationary period).

Vacation time accrues based on the full-time hire date (most recent hire date is used in the case of rehires). Employees with a hire date before the 15th of the month will receive vacation credit for that month; otherwise, time will not be earned. Time will be contributed to the employee’s time off bank on the 15th of the month based on a monthly proration of the schedule below. Years of Service

• Days of Vacation Annually 0-4 years of service 10 days equivalent to 80 hours 5-9 years of service 13 days equivalent to 104 hours 10-14 years of service 16 days equivalent to 128 hours 15-19 years of service 21 days equivalent to 168 hours 20 years or more 25 days equivalent to 200 hours Sick Time
• All Alamance County full-time employees will earn a bank of sick hours to be used when they are away from work for instances related to their own illness or the illness of an immediate family member, death of an immediate family member or when they (or an immediate family member) need to attend a health-related appointment.

All County employees earn 12 days of sick leave per year with an earnings of 8 hours per month if employed on or before the 15th of the month. County Observed Holidays

• Alamance County will observe the State of North Carolina Holiday Schedule.

Holidays will include the following and will be paid at 8 hours holiday pay. Exceptions have been made for certain departments given the nature of the services provided.

Wellness Benefits & Programming:

Employee Assistance Program:

There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it’s free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn’t recorded. Help is available 24/7/365 by telephone. Alamance County Employee Health Center opperated by

Everside Health:

Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the clinic. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.

Services Available:

Treatment of injuries or illnesses such as Flu, Sinus Infection, pink eye, sprains, strains or fever. Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc…) Assistance with finding a Primary Care Provider Health Education and Counseling Triage and referrals to specialists when appropriate. Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave (up to 4 weeks), Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.

Employee Fitness Center:

Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers. Employer Alamance County Government Address 124 West Elm Street Graham, North Carolina, 27253 Phone 336-570-4035