IT Business Application Analyst Position Available In Harnett, North Carolina

IT Business Application Analyst 4.0 4.0 out of 5 stars 450 Leslie Campbell Ave, Buies Creek, NC 27506

Department:

ITS Status:

Full Time Position Summary:

The IT Business Application Analyst is responsible for supporting enterprise software applications used at the University’s main and extended campus sites. The Analyst serves as a laison between functional offices and technical personnel to translate business requirements to technical specifications and facilitates the implementation and utilization of technology solutions by determining business requirements and communicating them clearly to stakeholders, vendors, and other partners to ensure the outcome is valuable to the organization. The Analyst provides end-user support for the University’s Student Information System (SIS), as well as other enterprise software applications. Additional responsibilities include writing and modifying reports as well as working with users to provide solutions that may involve researching and solving complex technical problems.

Essential Duties and Responsibilities:

Analyze and interpret business needs and translate them into enterprise requirements and solutions using IT and business knowledge. Respond to user questions and find processes and/or software solutions to business issues. Ensure that IT solutions address academic/business unit goals and objectives. Responsible for technical end user support of ERP modules. Facilitate/coordinate resolution of issues associated with systems and services. Provide end-user training on specific software applications and processes. Develop and modify reports using database query language and various reporting tools. Research and solve complex software issues using best practices and other resources. Comply with and uphold organizational standards and procedures. Always maintain a professional appearance and demeanor. Uphold and abide by Campbell University policies and procedures, including but not limited to Title IX, and Information Security, HIPAA, FERPA, and other state and federal mandates. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This position is eligible for flexible work arrangements. Incumbent will be provided a Remote Work Addendum that details the specifics of the flexible work arrangement if position will be remote.

Education/Experience:

Bachelor’s degree in Business Administration, Management Information Systems, Technology, or related field; or equivalent work experience

Desired Qualifications:

Experience with Ellucian Colleague, UniData, and Entrinsik Informer reporting tools Experience working with higher education ERP systems desirable. Experience in higher education in the non-profit sector

Knowledge, Skills, and Abilities:

Able to quickly learn new technologies and use critical thinking skills to troubleshoot issues related to software applications. Strong interpersonal skills, including the ability to communicate effectively to all groups through both oral and written channels. Comfortable and confident conducting presentations across multiple levels of an organization. Must be able to identify and recommend process improvements and document using Business Process Management/Modeling techniques. Excellent analytical, organizational and time management skills. Strong self-motivation skills and ability to work independently. Ability to properly prioritize and manage, multiple, concurrent projects, and meet strict deadlines with attention to detail. Must be customer service-focused and team-oriented, with the ability to work collegially and collaboratively within an inclusive and diverse population. Must always maintain strict confidentiality. Ability to exercise independent judgement in stressful, complex and/or new situations. Flexibility, adaptability and willingness to work in a changing environment. Proficiency with Microsoft Word, Outlook, Excel, PowerPoint and other common business applications Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public. This position demands accuracy, honesty, integrity and the ability to work within the Christian mission of Campbell University.

To Apply For This Position:

Campbell University is unable to accept paper or email applications.

IMPORTANT

A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer. Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising. Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation. Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.