Senior Business Analyst Position Available In Wake, North Carolina

Job Description Join the Advance Auto Parts B2C E-commerce team and start reimagining the future of online shopping in automotive aftermarket retail. We are seeking a skilled and high-performing Business Analyst with a strong experience in business analysis, feature and backend development, e-commerce, agile methodologies, conversion optimization, and A/B testing. This role involves conducting business research and analysis, writing user stories and epics, managing backlogs, working with stakeholders and developers, writing A/B test hypotheses, and performing analysis and interpreting results. You will be responsible for facilitating improvements to the B2C website, mobile app, and related systems. Primary Duties & Responsibilities Partner with

Business Stakeholders :

Identify business goals; document current and future state business/technical processes and data flows; perform gap analysis.

Problem Solving :

Understand complex problems and explain them through verbal and written communications (e.g., detailed workflow diagrams); assist in generating and choosing solutions.

Functional Issue Resolution :

Apply business knowledge and facilitative expertise to resolve functional issues across multiple projects.

Information Gathering :

Lead sessions to understand current and potential customer needs.

Requirements Management :

Translate business needs into requirements (epics, user stories, acceptance criteria); ensure requirements are complete, consistent, concise, comprehensible, feasible, traceable, unambiguous, and verifiable; define quality attributes, external interfaces, dependencies, constraints, system & technical requirements, and other nonfunctional requirements.

Product Backlog Management :

Participate in requirements prioritization and manage the product backlog.

Business-IT Alignment :

Ensure clarity between business and IT to ensure solutions meet business needs.

Collaboration :

Work with product owners, UX designers, business analysts, and developers to translate business requirements into solutions.

Verification :

Partner with Technical, QA, and Business teams to verify solutions.

Peer Reviews :

Participate in peer reviews and inspections of requirements and derived work products.

Change Management :

Manage changes to requirements through effective change control processes and tools.

Agile Participation :

Participate in agile/scrum/kanban/scrumban ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Research and Analysis :

Conduct research and analysis to identify opportunities to increase revenue and sales conversion and improve the shopping experience.

A/B Testing :

Write clear and actionable A/B test hypotheses; assist Product Owners with the design and execution of A/B tests; analyze A/B test results and provide insights and recommendations. User Experience Testing (UET) : Help to conceive UET tests and study the results to gather actionable insights into the direction of our product development.

Customer Feedback Analysis :

Help to study customer feedback to identify product issues and improvements as well as track our progress against common themes.

Product Owner & Scrum Master Duties :

as needed support to keep the team moving forward.

Communication :

Communicate findings and recommendations to product owners clearly and concisely.

Performance Monitoring :

Continuously monitor and evaluate the performance of e-commerce initiatives to ensure alignment with business objectives.

Required Qualifications Education :

Bachelor’s degree in Business, Computer Science, Marketing, or a related field, or equivalent experience. Experience in the aftermarket auto parts industry is a plus.

Experience :

Minimum of 5 years as a Business Analyst, preferably in e-commerce.

Flexible Can-Do Attitude :

Whatever it takes (within reason) to move forward. Progress over perfection. Mindset that it’s right (for moving forward) until learning it’s wrong, then pivot.

Agile :

Experience working in an agile-scrum team, preferably with certification(s) in agile methodologies.

Stakeholder Interaction :

Comfortable interacting with stakeholders at all levels and working within large, matrixed organizations.

Collaboration Skills :

Strong collaboration and presentation skills; ability to work effectively with offsite/offshore technology and business partners in a fast-paced, agile environment.

Organizational Skills :

Detail-oriented with strong organizational and problem-solving skills.

Communication Skills :

Excellent written and verbal communication skills; ability to translate business requirements into technical specifications.

Technical Knowledge :

Familiarity with Google Analytics 4, Quantum Metrics, Excel, PowerBI, JIRA, Confluence, Figma, Lucid Chart, and other platforms and tools, as well as e-commerce platforms and technologies. California Residents click below for

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