Business Operations Consultant, Funding Agreements Position Available In Sullivan, New Hampshire

Job Description:

The Opportunity

• We’re looking to hire a Business OperationsConsultant, Funding Agreements to be a member of our small fundingagreements operations team.

With an operational and entrepreneurialmindset, you’ll participate in driving enhancements to ouradministration system as we seek to grow the business forMassMutual. You’ll assist and drive the process for new businessacquisition either closed block or bidding new business.

The Team-As part of the Funding Agreements team, you’ll work strategicallyand tactically. In this small team, members collaborate to handledaily tasks and plan for future growth. You’ll also interact withinternal teams like systems, cash operations, and expenses, as wellas external clients.

The Impact:

• As the Business OperationsConsultant, Funding Agreements, your responsibilities will includebut not be limited to the following: Drive general program level implementation of Funding Agreementoperational development and acquisition of future businessopportunities (Muni GIC, FABN, and other product solutions) Become an expert with Muni GIC contract adjudication, systemadministration and calculation of coupon interest across differentmethods of payment.

Work closely with systems teams to drive development, testing,business readiness and general implementation of CML AdministrationSystem and development and utilization of the Filenet & P8electronic workbench. Administer MassMutual’s Funding Agreement daily transaction andbusiness flows: Utilize SAP based CML administration system to initiatecontract payments and deposits and produce periodic clientreports Respond to client requests for information such as financialdata and projected contract balances and reconciliationquestions Understand month end contractual reserves and balances via SAPfor financial reporting and business performance measures

Operational Responsibilities:

Provide service for daily interactions with external customersand partners (Bond Trustees, Municipalities, GIC Service Recipients(GECC), Paying agents

• answer questions and provide necessary dayto day support
• handle deposits and withdrawals Support daily interactions with internal partners (Finance,Treasury, Actuarial, Legal and Systems)
• in support of specificcustomer questions, support build and enhancements of ourday-to-day operations and system and month end accounting andfinancial analysis Produce periodic reports for management, compliancerequirements, risk management and general audit requests Drive the development, implementation and utilization ofstandard work in support of servicing Funding Agreement contractholders, with respect to services that include, but are not limitedto: Scheduled and unscheduled cash flow activity (interestpayments, principal payments, additional contract deposits) Contract maturity /early termination (including Make-Wholecalculation, where applicable) Monthly contract statement processes and reconciliations Assist in the development of a customer service culture,including building and leveraging relationships with keystakeholders (contract holders, Trustees, MM shared servicesproviders, etc.

). Proactive collaboration with MassMutual shared services andinternal stakeholder teams to develop, implement and, wherenecessary, adjust, standard work related to the processes that willsupport the Funding Agreement business, including, but not limitedto:

Treasury:

Collateral Management; Bank account reconciliations,Wire maintenance and Relationship management with banks andcollateral agent.

Corporate Finance:

Monthly/Quarterly close activities relatedto accounting and reporting of business results in the Company’sbooks and records and, ultimately, financial statements.

Corporate Actuarial:

Valuation and reserving for the underlyingGIC obligations.

Investment Management:

Tracking and reporting of assetstransferred

Legal and Compliance:

Contract amendments

MassMutual Technology:

All aspects of information technologysupport for the Funding Agreement Business Learn and become subject matter expert on CML

• SAPadministration system and serve as a technical resource when thesystem is updated and tested for new products or features. Learn and understand Funding Agreement contracts
• be able tointerpret legal language and properly adjudicate customer requestsfor deposits, withdraw requests, termination and otherprovisionsThe Minimum Qualifications
• High School Diploma 8+ years of experience in financial services operations 4+ years of experience partnering internal stakeholders andexternal clientsThe Ideal Qualifications
• Strong Finance skills with ability to understand FundingAgreement contract economics Ability to work independently and be part of designing ahigh-performance team Strong organizational skills with attention to detail Strong written and verbal communication skills Strong customer service skills Drive innovation and change relating to servicing the customerand developing efficient day to day operationsWhat to Expect asPart of MassMutual and the Team•Regular meetings with the Funding Agreements Team•Focused one-on-one meetings with your manager•Access to mentorship opportunities•Networking opportunities including access to Asian,Hispanic/Latinx, African American, women, LGBTQIA+, veteran anddisability-focused Business Resource Groups•Access to learning content on Degreed and other informationalplatforms•Your ethics and integrity will be valued by a company with astrong and stable ethical business with industry leading pay andbenefits•#LI-BC1MassMutual is an Equal Employment Opportunityemployer Minority/Female/Sexual Orientation/GenderIdentity/Individual with Disability/Protected Veteran.

We welcomeall persons to apply.

Note:

Veterans are welcome to apply,regardless of their discharge status. If you need an accommodation to complete the application process,please contact us and share the specifics of the assistance youneed.