Business System Analyst 2, SG-23(NYHELPS)Item# 01992 Position Available In Albany, New York

Date Posted:

06/18/25

Applications Due:

07/03/25

Vacancy ID:

190477 Position Information NY HELPYes AgencyState Comptroller, Office of the TitleBusiness System Analyst 2, SG-23(NYHELPS)Item# 01992 Occupational CategoryOther Professional Careers Salary Grade23 Bargaining UnitPS&T

• Professional, Scientific, and Technical (PEF) Salary RangeFrom $86681 to $109650 Annually Employment TypeFull-Time Appointment TypePermanent Jurisdictional ClassCompetitive Class Travel Percentage0% Schedule WorkweekMon-Fri Hours Per Week37.

5 Workday From8 AM To5 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

Yes Telecommuting allowed?

Yes Location CountyAlbany Street Address110 State Street CityAlbany StateNY Zip Code12236 Job Specifics Duties DescriptionSupervision

• Evaluates staff performance and productivity; develops and manages training plans for subordinate staff; establishes, monitors, and ensures that predetermined goals/objectives are met; manages/allocates daily workload; identifies daily priorities; assigns work For medium to small-scope projects undertaken within the Office of Operations (OOO), performs a variety of tasks within each of the Business Analysis Body of Knowledge (BABOK) knowledge areas with considerable autonomy.

For large scope projects undertaken within the OOO, performs/assists with tasks under the supervision of higher-level Business Systems Analysts (BSAs).

Solution Assessment:

Defines the business needs driving the need for a project; assesses capability gaps of existing solutions; determines solution approaches to meeting business needs (in concert with higher-level BSAs); defines the scope of a solution (in concert with higher-level BSAs); defines the business case for a new/modified solution; assesses proposed solutions (in concert with higher-level BSAs); allocates requirements across solution components/releases (in concert with higher-level BSAs); assesses organizational readiness to implement a new/modified solution; defines transition requirements to implement a new/modified solution

• Solution Validation (testing): Validates that solutions meet business needs (by developing test data and scenarios, testing system functions, and documenting results); evaluates solution performance against business goals and objectives

Business Analysis Planning & Monitoring:

Plans the BA approach, BA activities, BA communications, and requirements management (all in concert with higher-level BSAs for medium scope efforts); conducts stakeholder analyses

Requirements Elicitation:

Prepares for elicitation activities; conducts elicitation activities; documents the results of elicitation activities; confirms the results of elicitation activities

Requirements Analysis:

Assists in prioritizing requirements; organizes requirements into logical groupings; specifies and models requirements; defines assumptions & constraints of solutions (at any point in their lifecycle); verifies requirement quality; validates requirement value

Requirements Management & Communication:

Assists in managing solution scope and requirements; assists in managing requirements traceability; maintains requirements re-usability for future business events/initiatives; prepares requirements packages; communicates requirements

Solution Implementation:

Develops training and user support materials; assists in updating organizational process assets (such as procedure manuals and Guide to Financial Operations (GFO) content) Project Management

• Coordinate and manage the work required for small to medium-scope projects.

o Develop and manage project plans for his/her tasks and staff tasks.
o Develop communication, implementation, testing and user support plans.
o Oversee the implementation of staff tasks on each plan.
o Report all issues to management.
o Assist in development and management of post-implementation plans.
o Communicate status to management. Minimum QualificationsDo you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. Civil Service examinations are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program. Non-Competitive Qualifications for appointment under the

NYHELPS Program:

For appointment to a Business Systems Analyst 2, you must have:

• A bachelor’s or higher degree AND three years of business analysis experience where your primary duty was performing three of the five following activities:
  o Using business analysis techniques to elicit requirements as the foundation for the solution to the organization?

s business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
o Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
o Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
o Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
o Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
OR

• A bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification AND one year of business analysis experience where your primary duty was performing three of the five activities listed above. OR
• Possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification. Examples of non-qualifying experience include but ARE NOT limited to:
• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources.
• Responsibility limited to forms design and changes to forms.
• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
• Development of instructional materials and classroom training.
• Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Competitive Minimum Qualifications:

You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1 or 52.6 of the Civil Service Law. For 70.1 or 52.6 transfer to a Business Systems Analyst 2, salary grade (SG

• 23, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-21 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny) Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. Non-Competitive promotion (NCP) qualifications:
You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law. Additional CommentsKnowledge, skills, and abilities:

Business Analysis:

Preferred

• demonstrated experience in requirements gathering, analysis, modeling, communication, specification, and implementation for small to medium scope projects
  Preferred
• demonstrated knowledge of Oracle/PeopleSoft products (ex. Hyperion)
  Preferred
• demonstrated knowledge of financial applications
• preferably in the functional areas in use at OSC (ex.

procure-to-pay, billing/accounts receivable, general ledger, budgeting/commitment control, security, workflow, grants management, etc.)

Analytics:

ability to perform the following effectively: creative thinking; decision making; problem solving; systems thinking

Business:

ability to understand the business environment and translate that into effective requirements

Communications:

ability to express oneself and communicate with others verbally and in writing; ability to transmit and receive information clearly and succinctly with respect to the intended audience

Interpersonal:

ability to demonstrate effective conflict management, flexibility, adaptability, and emotional intelligence; ability to work in a dynamic team environment; ability to support a team-based approach to work

Stakeholder Relations:

ability to demonstrate exceptional, value-added service to internal and external customers;

Management & Leadership:

demonstrated ability to coach and mentor employees; ability to uphold the highest standards of professionalism and courtesy in the workplace; ability to apply the organization’s values and hiring practices in obtaining new talent

Supervision:

Preferred

• demonstrated experience supervising a team of two or more employees at salary grade 18 or higher

Technology:

ability to use Lotus Notes, Microsoft Word, Excel, PowerPoint, Access, Visio, and Project effectively and efficiently; ability to understand the Statewide Financial System (SFS) and its various processes

Telecommuting:

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation:

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance.

Our generous benefits package includes:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more Some positions may require additional credentials or a background check to verify your identity.

How to Apply NameJaylin Frese Telephone(518)474-1924 Fax(518)486-6723 Email AddressJobs@osc.ny Address StreetOffice of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor CityAlbany StateNY Zip Code12236 Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to ://osc.ny/jobs/openings/business-system-analyst-2/062534, Reference Item #01992-JCF on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative:

Division Contact:

Cindy Pucci

Email Address:

cpucci@osc.ny