Business Analyst Position Available In Orange, New York

Business Analyst Category:

Staff and Chair

Subscribe:

Department:

Information Technology

Locations:

Middletown, NY

Posted:

Jun 13, 2025

Closes:

Jun 23, 2025 – 11:59 PM EDT

Type:

12-month
Position 

ID:

189213

About SUNY Orange:

Orange County Community College (SUNY Orange), located in the scenic Hudson Valley, is a multi-campus College with locations in the cities of Middletown and Newburgh, NY. We proudly claim the distinction of being the first county-sponsored New York State Community College. And, for over 70 years, SUNY Orange has been the primary workforce provider and educational resource for residents of Orange County and neighboring counties. Our students come from all walks of life and are committed to their education and career development. Our graduates speak highly of a curriculum that challenges them and prepares them upon graduation to be competitive and successful if they are directly entering the workforce or to thrive when they transfer to four-year institutions. SUNY Orange values diversity, has been certified as a Hispanic Serving Institution (HSI) and has been named a Military Friendly college. The College seeks dynamic individuals eager to engage in thoughtful, energetic and impactful leadership, and to help shape the future of a College that is respected within its community. If you desire the opportunity to mold the members of our diverse student body into the accomplished professionals and leaders they wish to become, crave an administrative atmosphere where creativity and forward-thinking ideas are welcomed, and are willing to roll up your sleeves to make it all happen, we encourage you to consider joining our College community.

Job Description:

SUNY Orange is seeking a collaborative, analytical problem-solver to join our Information Technology Services team as a Business Analyst. In this role, you’ll help translate college-wide business needs into clear requirements and support the design of practical, user-centered solutions that improve how the College serves students, faculty, and staff. This is not a programming or report-writing position, instead it’s a great fit for someone who enjoys working with people, improving processes, and making complex things simpler. Whether you’re early in your career or transitioning from another role, we’ll provide the training and support you need to succeed in a higher education environment. At SUNY Orange, we value growth and curiosity. In this role, you’ll: Gain hands-on experience with higher education systems (training provided)
Receive support and mentorship from experienced team members
Be part of a collaborative, inclusive team focused on meaningful, mission-driven work This is a primarily remote position, though some occasional on-site presence may be required.

Key Responsibilities:

Act as the liaison between technical teams and business users to ensure that solutions align with user needs and College objectives
Work collaboratively with stakeholders to elicit, analyze, document, and validate functional requirements across departments
Help develop and propose practical solutions – whether process improvements or system configurations?that address stakeholder needs and align with college priorities.
Support business process analysis (BPA) and identify areas for improvement or reengineering
Translate high-level ideas or challenges into clear, testable requirements and visual process diagrams (e.g., swimlanes, wireframes, BPMN)
Assist in developing and carrying out test plans to ensure solutions meet business expectations
Participate in the evaluation and implementation of new systems, upgrades, or process enhancements
Assist with data quality assessments and process documentation
Build strong working relationships with faculty, staff, and administrators across departments
Support multiple projects or work orders simultaneously, helping prioritize tasks in coordination with stakeholders
Support the ITS division in solution discovery and long-term systems improvement

Requirements:

Education Required:

Bachelor’s degree or higher in Management of Information Systems or related field; or Associate’s degree in related field with 3 years of experience.

Experience Required:

 Experience with business process analysis, experience delivering working IT business solutions based on goals and needs. Experience with requirements elicitation, analysis and documentation. Experience with application design, implementation and development.

Preferred Knowledge, Skills, Abilities and Worker Characteristics:

Experience with an Enterprise Information System (ERP) or Student Information System (Ellucian Banner preferred)
Improvement and re-engineering experience in a higher education setting
MBA Community College experience.
Strong Analytical and Problem-Solving skills with the ability to discern the “Big Picture”.
CBAP Certification (Certified Business Analysis Professional).
Ability to build strong relationships with internal and external stakeholders.
Strong communication, leadership and facilitation skills.
Experience with software development methodologies.
Ability to learn and understand complex topics.
Knowledge of BPMN (Business Process Model and Notation).
Knowledge of SQL and Pl/SQL.
Knowledge of the Linux command line.
Interest in data storytelling through qualitative and quantitative data analytics
Foundational Excel and Power Point skills
Demonstrated experience in data management and business process analysis is a plus
Ability to create reports, Cognos experience preferred
Perform well under pressure, within time constraints, with a high degree of accuracy, diplomacy and confidentiality.
Ability to coordinate workflow while dealing with multiple projects and deadlines.
Ability to present complex information and data in coherent fashion
Must be able to travel between the college’s two campuses and other sites.
Bilingual Skills.

Additional Information:

Deadline for

Applying:

June 23, 2025 Position begins

ASAP Salary:

$47,408 to $62,815 per annum, commensurate with experience. This is a Staff & Chair, Grade 40, 12 month position SUNY Orange offers a competitive benefits package which includes: Excellent low-cost health insurance
Generous leave policy (including Winter and Spring Breaks)
Tuition Reimbursement
Retirement Plans
Retiree Health Insurance
Supplemental Insurance Public Service Loan Forgiveness eligible SUNY Orange offers a very competitive benefits package which includes excellent low cost health insurance as well as a generous leave policy. Orange County Community College does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identification, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education. Inquiries regarding this non-discrimination policy may be directed to: Iris Martinez-Davis, Civil Rights Compliance Officer, 115 South Street, Middletown NY 10940, (845) 341-4662, iris.martinezdavis@sunyorange.edu.