Sr. Business Analyst Position Available In Suffolk, New York

Sr. Business Analyst
Sr. Business Analyst

Location:

Melville, NY, (Hybrid), Local Candidates only
Full Time

Core Skills:

strong Business Analyst with Strong Client facing Experience

Summary/Objective:

We are seeking a strategic, results-driven Senior Business Analyst to lead and scale our technology and application integration function. This leadership role is responsible for all new client integration as well as the continued support of our existing clients. This includes the full lifecycle successful implementation of interfaces between the company technology and client systems. You will manage multiple client engagements as well as direct a team of business integration managers and be instrumental in shaping and executing the delivery of the company products and solutions for our enterprise customers. The ideal candidate will have a proven track record in delivering complex enterprise customer software solutions and driving cross-functional alignment in fast-paced technology environments.
The Senior Business Analyst serves as the leader responsible for driving customer discovery, assessing and documenting requirements, clear understanding of priorities, and solution acceptance criteria as well as developing comprehensive test cases to ensure delivery excellence and customer satisfaction. The ideal candidate has a strong background in enterprise software solutions, leading and facilitating discovery and requirements gathering workshops and interviews with customers, documenting business and functional requirements, has excellent client-facing skills, and experience navigating complex implementations.

Leadership & Strategy:

Provide mentorship, direction, and oversight to a team of Business Analysts across multiple customer projects; Develop and execute strategy aligned with Professional Services and company objectives; Drive a culture of accountability, collaboration, and continuous improvement.

Customer Engagement:

Oversee new and existing client engagements, including conducting on-site research for the development of client initiatives; Work directly with customers on engagements while also overseeing the business integration team; Serve as the voice of the customer in support of airline and rail application integration projects; Function as an experienced operations research resource by offering problem resolutions, including the documentation of findings, and alternative approaches; Provide weekly status updates of Integration projects, tasks, and other responsibilities; Ensure quality control through evaluation, insight, and support of airline and rail integration.

Stakeholder Engagement:

Collaborate with project management and development teams to gather business requirements and develop system designs and interface specifications; Elaborate and prioritize product features; Define acceptance criteria and ensure understanding among team members of user stories; Participate in sprint planning and backlog grooming; Work closely with the Account Management team to ensure client needs are always met. Required Skills, Education, and Experience 10+ years’ experience in enterprise software in customer-facing role.
Understanding of Agile methodologies and knowledge of the product development process, including use of tools such as Jira and Confluence
Exceptional communication, organizational, and problem-solving skills.
Strong yet flexible execution focus with high attention to detail and a results-driven mindset.
Ability to manage multiple priorities in fast-paced, deadline-driven environments.
Business and technical acumen: Solid understanding of business operations, business processes, and technical solutions.
Interpersonal and customer service skills: Exceptional customer service skills and ability to build and maintain relationships with clients, stakeholders, and team members.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

10501841

Position Id:

3923-1