ServiceNow Business Analyst Position Available In Philadelphia, Pennsylvania
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Job Description
ServiceNow Business Analyst
Job Title:
ServiceNow Business Analyst
Location:
Philadelphia, PA Onsite
Duration:
Contract Position
Job Description:
Responsibilities:
Captures business and user requirements (as stories for agile shops).
Ensures requirements are understood, developed, tested, and delivered to specification.
Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements.
Represents project stakeholders throughout planning, development, and release processes.
Works with the platform team to develop release estimates.
Supports the testing effort.
Works with stakeholders to drive adoption.
Defines processes across Customer/IT/Employee workflows
Requirements:
Fluent in both written and spoken English.
Minimum 3 years of experience in process design across ITSM/ITOM/Customer Service Management/Field Service Management/HR Service Delivery.
Must have strong ServiceNow technical knowledge.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
91130450
Position Id:
8679660
