Freight Office Assistant & Self Storage Manager Position Available In Nantucket, Massachusetts

Freight Office Assistant & Self Storage Manager Coastal Management 5 Sun Island Road, Nantucket, MA 02554 Freight Office Assistant & Self Storage Manager, Nantucket, MA Sun Island Delivery & Sun Self Storage is looking for a Freight Office Coordinator and Self Storage Facility Manager to join our team in Nantucket. We are looking for a person to work full time from Monday – Friday 8:30-4:30pm. This person would split their time between supporting freight operations and managing the on-site self-storage facility. A successful candidate for this role has a positive attitude, is organized and has excellent customer service skills. Benefits include two (2) weeks paid vacation, paid holidays, health insurance (company pays 50%), employee storage discount A two Bedroom on site Apartment is also available at below-market rent.

Pay Range:

$28-$30/hr

Freight Office Assistant Responsibilities:

The Freight Office Assistant is closely involved in the day-to-day administrative and operational support of freight delivery. The assistant helps with documentation, data entry, customer service and general administrative tasks, ensuring the efficient flow of goods to businesses and customers on the island.

Responsibilities include:

Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists Enter shipment data into computer systems and ensure accurate record-keeping Communicate with customers, the Hyannis office, and our drivers to coordinate and track shipments Provide administrative support to the freight delivery team, including answering phones, responding to emails, and filing documents Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws Oversee warehouse security while drivers are on the road Coordinate dolly freight and walk-in shipments Open & Close office when necessary Other duties as assigned

Self-Storage Manager Responsibilities:

The Self Storage Manager oversees and manages a 425+ unit self-storage facility. The manager creates a welcoming environment, keeps a clean and well-maintained facility and identifies customer needs and exceeds their expectations. We are looking for an employee who is entrepreneurial, resourceful and has a positive attitude. Complete lease paperwork when renting units to customers Check mail Open and close facility gates Walk through property checking locks, trash Process payments in sitelink Send invoices – mostly by email Deposit checks remotely as part of the daily close Handle calls and walk-ins Sell merchandise – disc locks and boxes Email, call and/or send mail notices to past-due customers Call or email customers when their auto-pay with credit card doesn’t work Remove or place overlocks as needed Process move-out and sweep out units for re-rent, as needed Send security deposit requests to Hyannis via email Bank deposit for cash payments Trash pickup around the storage facility Lock check for all units Send out lien notices and schedule an auction, when necessary Handle repairs, as needed Light landscaping and maintenance tasks. Shoveling and other snow removal as needed Managing vendors Other duties as assigned Annually, on-going With assistance from Hyannis office, adjust street and existing customer prices Come up with marketing plans and ask customers for reviews Prior Experience Prior customer service and/or retail sales experience is preferred. Mathematical Skills Ability to perform basic mathematical calculations, such as calculating costs and rates Other Skills Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment Language skills Fluency in English is required Knowledge of additional languages is a plus Computer Literacy Proficiency with Microsoft Office Suite Experience with logistics software and systems and/or storage management software is preferred Requirements Ability to work M-F 8:30am-4:30pm Ability to lift 30 lbs Driver’s license is required

Job Type:

Full-time Pay:

$28.00 – $30.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Shift:

8 hour shift Application Question(s): Are you available to work M-F 8:30am-4:30pm?

Experience:

customer service: 1 year (Preferred)

License/Certification:

Driver’s License (Required)

Location:

Nantucket, MA 02554 (Preferred) Ability to

Commute:

Nantucket, MA 02554 (Required)

Work Location:

In person