Freight Office Administrative Assistant Position Available In Cumberland, Maine

Freight Office Administrative Assistant 4.0 4.0 out of 5 stars 85 Eisenhower Drive, Westbrook, ME 04092 Bisson Transportation is a diversified and growing trucking company with a rapidly expanding freight brokerage division. We are seeking a motivated, energetic, and team-oriented Administrative Assistant to support our freight operations and contribute to the ongoing success of our business. This is a great opportunity for someone interested in advancing into a freight broker or operations role as our team continues to grow.

Key Responsibilities:

Communicate professionally with drivers and dispatchers via phone and email Provide customer service and support by communicating with clients to confirm load details and updates Monitor and update the status of shipments, identifying potential service delays or issues Accurately enter load details and updates into our dispatch software system Receive, review, and process billing paperwork; resolve discrepancies with customers and internal accounting staff Participate in cross-training to serve as a backup for dispatching company-owned trucks Assist as a backup for Safety Department tasks as needed

Qualifications:

Prior administrative, dispatch, customer service, or logistics experience preferred Strong attention to detail with excellent communication and organizational skills Ability to prioritize tasks in a fast-paced environment Proficiency in Microsoft Office Suite and ability to learn industry-specific software Positive, team-focused attitude with a willingness to learn and grow

Career Path:

This role is designed to be a stepping stone to other opportunities within our organization. Successful employees may be promoted into freight broker or operational roles.

Additional Information:

This is a full-time, in-office position (Monday-Friday, 7:30 AM to 3:30 PM) Some scheduling flexibility is available depending on the candidate Experienced freight brokers are also encouraged to apply and inquire about advancement opportunities

Job Type:

Full-time Pay:

$20.00 – $22.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person