Operations Partner, Popeyes Louisiana Kitchen, US West Position Available In Miami-Dade, Florida

Job Description:

Operations Partner, Popeyes Louisiana Kitchen, US WestOperationsPartner, Popeyes Louisiana Kitchen, US WestApply locations LosAngeles, CA Pasadena, CA time type Full time posted on Posted 2Days Ago job requisition id R1829Ready to make your next bigprofessional move? Join us on our journey to achieve our big dreamof building the most loved restaurant brands in theworld.

Restaurant Brands International Inc. is one of the world’slargest quick service restaurant companies with over $40 billion inannual system-wide sales and over 30,000 restaurants in more than120 countries and territories. RBI owns four of the world’s mostprominent and iconic quick service restaurant brands – TIM

HORTONS,BURGER

KING, POPEYES, and

FIREHOUSE

SUBS.

Job Summary:

TheOperations Partner is responsible for the operational performanceof franchise organizations and restaurants within their markets.

The Operations Partner works closely with Popeyes franchise owners’leadership teams to implement strategies and processes designed toenable delivery of a great guest experience, optimize franchisebusiness and operational performance, and achieve restaurant andcompany targets.

Roles & Responsibilities:

Responsible for partnering with franchisees and their teams toimprove operational performance in restaurants and deliver aconsistently great guest experience. Responsible for protecting brand standards in areas such asfood safety, restaurant cleanliness, and repair and maintenance byroutinely advising franchisee restaurant leadership teams on areasof opportunity and strategies for maintaining excellence. Responsible for driving improvement in operations metrics(including Service (SOS) and Overall Guest Satisfaction (OSAT)) bycoaching franchise organizations and restaurant teams on proper useof available tools and tactics for improving operations and guestexperience. Responsible for ensuring great results are achieved the rightway with honesty and integrity by reporting restaurant metrics astrue reflections of restaurant performance. Conduct operations performance reviews to diagnose operationalissues, identify areas of opportunity in the restaurant and createa detailed action plan for improvement in operations metrics andguest experience, alongside franchise groups’ personnel. Consult with, advise, and provide support to franchiseesregarding restaurant operations for long-term improvement, andsupport in the immediate term. Develop effective professional relationships with restaurantteam members, restaurant managers, and above restaurant leaders,enabling the productive and efficient exchange of information andideas that drive performance. Discuss data-driven, long-term goals with franchisee teams andabove restaurant leaders about operational and service needs, andstrategies to achieve results. Create, get buy-in for, and implement root-cause action plansto correct critical brand standards or food safety issues. Help analyze and speak to franchisee results and operationaldrivers/metrics.

Skills & Qualifications:

Strong ability to build relationships, effectively communicateand positively influence Franchisees and other keyconstituents. Experience in a multi-unit environment, knowledge of retail orrestaurant industry operations and financial reporting. 3+ years of multi-franchise operations experience. Bachelor’s degree in business or related field required. 5+ years of operations experience in QSR, retail, food &beverage, or similar industry. Strength in building and developing relationships with clients,colleagues, and business partners. Skilled in root-cause problem solving methodologies. Ability to present operational information both orally andwritten (PowerPoint). Proficiency in Microsoft Office (Word, Excel, PowerPoint, andOutlook).Benefits at all of our global offices are focused onphysical, mental and financial wellness. We offer unique andprogressive benefits, including a comprehensive global paidparental leave program that supports employees as they expand theirfamilies, free telemedicine and mental wellness support.

RestaurantBrands International and all of its affiliated companies(collectively, RBI) are equal opportunity and affirmative actionemployers that do not discriminate on the basis of race, nationalorigin, religion, age, color, sex, sexual orientation, genderidentity, disability, or veteran status, or any othercharacteristic protected by local, state, provincial or federallaws, rules, or regulations. RBI’s policy applies to all terms andconditions of employment. Accommodation is available for applicantswith disabilities upon request.

Why work here?

Looking for highimpact work in a fast paced and ever changing environment? Then youhave come to the right place. RBI is consistently looking forindividuals with a passion to learn and desire to make change.

GetIn TouchIntroduce yourself to our recruiters and we’ll get in touchif there’s a role that seems like a good match. #J-18808-Ljbffr