Vice President of Operations Position Available In Palm Beach, Florida

Job Description:

VP of Ops Needed / Exciting Growing Tech Focused OrganizationThis Jobot Job is hosted by: Kristin Ursua Are you a fit? EasyApply now by clicking the “Apply Now” button and sending us yourresume.

Salary:

$150,000 – $200,000 per year A bit about us:

Fast-paced and rapidly growing startup focused on creatinglong-lasting relationships with a white glove approach. We areseeking a dynamic and experienced professional to join our team asa Permanent Vice President of Operations. This role is pivotal indriving the company’s operational strategy, ensuring customersuccess, and managing daily operations. The successful candidatewill have a strong background in project management, salesleadership, and leveraging CRMs. This position requires a strategicthinker with exceptional leadership skills and a passion forgrowing organizations. Why join us? Strong CompensationComprehensive benefits package Huge growth opportunity Fast-pacedStartup Environment Collaborate with like-minded entrepreneurialfolks

Job Details Responsibilities:

1. Lead and manage theoperations team to ensure optimal performance and efficiency. 2.Develop and implement operational strategies that align with thecompany’s overall business goals. 3. Oversee the management of allcustomer-facing functions, including call center operations,customer success, and client experience. 4. Drive the execution ofstrategic initiatives and projects, ensuring they are completed ontime and within budget. 5. Monitor and analyze operational KPIs,using data to drive continuous improvement and deliver results. 6.Collaborate with the sales team to drive revenue growth andcustomer retention. 7. Manage and optimize the use of CRM systemsto enhance customer relationships and improve operationalefficiency. 8. Foster a positive work environment that encouragesteamwork, innovation, and excellence. 9. Ensure compliance with allrelevant regulations and industry standards.

Qualifications:

1.Bachelor’s degree in Business, Operations Management, or a relatedfield. An MBA or equivalent is preferred. 2. A minimum of 5 yearsof experience in operations management, preferably in the techservices industry. 3. Proven experience in developing andimplementing operational strategies. 4. Strong background inproject management, including the ability to manage multipleprojects simultaneously. 5. Experience in managing customer-facingfunctions, including call centers and customer success teams. 6.Solid understanding of CRM systems and their application inmanaging customer relationships. 7. Excellent leadership skills,with a track record of leading high-performing teams. 8. Stronganalytical skills, with the ability to use data to drivedecision-making and operational improvements. 9. Excellentcommunication and interpersonal skills, with the ability to buildstrong relationships with both internal and external stakeholders.10. Proven ability to drive revenue growth and customer retention.11. Knowledge of industry regulations and standards. 12. Ability tothrive in a fast-paced, dynamic environment. Interested in hearingmore? Easy Apply now by clicking the “Apply Now” button. Jobot isan Equal Opportunity Employer. We provide an inclusive workenvironment that celebrates diversity and all qualified candidatesreceive consideration for employment without regard to race, color,religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, stateor local laws. Sometimes Jobot is required to perform backgroundchecks with your authorization. Jobot will consider qualifiedcandidates with criminal histories in a manner consistent with anyapplicable federal, state, or local law regarding criminalbackgrounds, including but not limited to the Los Angeles FairChance Initiative for Hiring and the San Francisco Fair ChanceOrdinance.