Vice President, Sanctions Operations Quality Assurance Lead Position Available In Seminole, Florida

Vice President, Sanctions Operations Quality Assurance Lead Job Employer Name:

BNY

SpiderID:

13924553

Location:

Lake Mary, Florida

Date Posted:

1/13/2025

Wage:

Category:

Information Technology

Job Code:

59427

Job Description:

VICE PRESIDENT, SANCTIONS OPERATIONS QUALITY ASSURANCE LEAD

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Sanctions Operations Quality Assurance Lead to join our Global Payments and Treasury Services Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required). In this role, you’ll make an impact in the following ways: Lead and manage screening alert teams composed of QA team leads and QA analysts by providing leadership, guidance, and support, ensuring their professional development and growth.
Foster a collaborative and high-performing team environment, promoting effective communication and knowledge sharing.
Oversee staffing and resource allocation by conducting ongoing capacity planning to meet operational needs and optimize team performance.
Collaborate with Sanctions Operations managers to address identified QA errors and execute remediation activities
Coordinate and execute remediation activities in collaboration with Sanctions Operations managers to resolve identified issues effectively.
Ensure timely and effective resolution of QA errors, minimizing impact on operations and maintaining quality standards.
Utilize QA data to identify alert review process issues and conduct root cause analysis for remediation
Collaborate with Sanctions Operations managers to conduct root cause analysis to identify underlying causes of process issues.
Collaborate closely with Core Processor teams to understand and address QA findings.
Develop and implement remediation plans to address identified issues, improving the efficiency and effectiveness of the alert review process.
Oversee the QA function to ensure compliance with defined deadlines, quality standards, and QA policies and procedures.
Implement quality control measures to monitor and assess the effectiveness of the QA process.
Identify opportunities for process improvements and implement best practices to enhance the overall QA function.
Oversee new hire, yearly, and ad-hoc QA training
Function as the final decision-maker in cases of disagreement between QA Analysts and QA Team Leads regarding the disposition of QA reviews.
Present to Bank senior leadership on the state of the QA function.

Job Requirements:

To be successful in this role, we’re seeking the following: Bachelors degree or the equivalent combination of education and experience is required.
5-7 years of total work experience preferred with 0-1 years management experience preferred.
Financial crime-related alert review and team lead experience highly preferred
Proven experience in effective communication with upper management, delivering clear and concise reports on activities, findings, and progress.
Ability to manage high-stress feedback from stakeholders, maintaining composure and professionalism while addressing concerns and implementing necessary corrective actions.
Demonstrated capacity to prioritize and promptly respond to urgent business needs, ensuring minimal disruption to operations and upholding quality standards.
Effective communication skills both verbal and non-verbal to interact with vendors and internal stakeholders
Ability to work across organizational lines and proactively problem solve with stakeholders at all levels of the organization
Strong analytical, problem-solving, organizational and time management skills
Project management experience with proven ability to oversee multiple team members simultaneously
Excellent written, verbal, and presentation skills
Proficiency using vendor management and risk management software or tools
Proven decision making ability

Job Criteria:

Start Date:

Position Type:

Years of Experience Required:

5

Education Required:

Overnight Travel:

Vacation Time:

Contact Information:

Contact Name:

Keisha Braggs

Company Type:

Company:

BNY City:

New York State:

New York Zip:

10286