Regional VP Operations Position Available In Wake, North Carolina

Regional VP Operations Associa – 3.2

Raleigh, NC Job Details Estimated:

$121K – $143K a year 1 hour ago Qualifications Certified Property Manager 7 years Management Sales Customer service Analysis skills Supervising experience Project management Conflict management CMCA Budgeting Senior level Grammar Experience Time management Full Job Description The Regional Vice President of Operations assists the Branch Presidents with day-to-day operations while serving as a performance-driven leader and mentor to the branches, as an operations liaison for the company and as an industry ambassador for Associa and its strategic interests/objectives.

Responsibilities Include:

Lead the Branch Presidents to develop and implement a variety of strategies to sustain and improve employee engagement and development, to strengthen customer service and client retention. Capitalize on growth opportunities – existing and new, to maximize profits while maintaining an acceptable level of quality. Continually improve the supply chain to positively impact variables such as cost, quality, and delivery time. Provide oversight and guidance and feedback to team, follow up on projects assigned. Remain up to date on the company’s research and development efforts. Deliver timely updates to fellow executives on operations-related issues.

This is accomplished by:

Embodying Associa’s Mission and Company Values Assessing, selecting, and developing “raise the bar” talent Defining and implementing strategic direction Driving and monitoring key business driver results via the branch Balanced Scorecards Developing new resources and revenue streams Motivating and empowering branch teams to achieve success, as measured via the Balanced Scorecard Develop, monitor, and administer financial program to maintain efficient, quality services Lead the alignment of people, systems, process, and culture in our integrated client delivery model Identifying organic and inorganic growth opportunities within the branch Weekly travel will be required for the role Other duties as assigned

Requirements:

Valid Community Association Manager License (LCAM) highly desirable Property Management Certification(s) such as CMCA, AMS, or PCAM preferred Preferably resides in the Raleigh/Charlotte, North Carolina area with the ability to visit/travel to branches located throughout North & South Carolina and potentially other neighboring states in the East region. 10+ years of directly related or closely related experience 7 – 10 years of Management and/or Supervisory experience Knowledge of sales, operations, and/or underwriting management Knowledge of budget and monthly performance reporting and variance analysis Knowledge of applicable state statutes Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level Knowledge of conflict resolution techniques at an expert level Project management at an expert level Self-motivated, proactive, detail oriented and a team player Professional customer service skills Time management and time critical prioritization skills