Enterprise Operations Management Support Position Available In Sumter, South Carolina
Tallo's Job Summary: The Enterprise Operations Management Support position at iGov in Shaw AFB, SC involves planning, organizing, and managing staff to ensure alignment with AFCENT, USCENTCOM, and HQ Air Force requirements. Responsibilities include monitoring network performance, managing service quality, and developing SOPs. Required qualifications include TS clearance with SCI eligibility, VCTA certification, CCNP certification, ITIL Foundation certification, and relevant experience in IT operations/services management. Travel may be occasional, including CONUS TDY and OCONUS TDY to the CENTCOM AoR.
Job Description
Enterprise Operations Management Support
IGOV View Employer’s Profile
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Top Secret/SCI
Mid Level Career (5+ yrs experience)
Occasional travel
Management
Shaw AFB, SC (ON-SITE/OFFICE)
The Enterprise Operations Management Support will be responsible for Planning, organizing, and managing staff and operations to ensure alignment with AFCENT, USCENTCOM, and HQ Air Force requirements. This position is contingent upon award
Essential Responsibilities:
- Planning, organizing, and managing staff and operations to ensure alignment with AFCENT, USCENTCOM, and HQ Air Force requirements.
- Monitoring, reporting, and coordinating actions for the AFCENT enterprise network.
- Providing oversight and guidance to technical professionals supporting the network.
- Managing network performance and end-to-end service quality.
- Reviewing and analyzing network performance.
- Participating in the assessment and selection of network performance and management tools.
- Developing Standard Operating Procedures (SOPs) to respond to unexpected issues or disruptions.
- Identifying trends that may lead to service or network disruption.
- Conducting operational impact assessments.
- Coordinating and managing authorized service interruptions.
- Reporting the status of outages and disruptions.
- Identifying opportunities for process improvement.
- Deliver On-call support outside normal business hours, as required
Essential Required Experience & Skills:
- TS clearance with SCI eligibility
- VCTA certification
- CCNP certification
- ITIL Foundation certification
- BS in a related field with 5 or more years of experience; or 7 or more years’ relevant experience
- IT operations/services management experience
- Unix/Linux and Firewall experience
Educational Requirements:
- BS in a related field with 5 or more years of experience; or 7 or more years’ relevant experience
Travel:
- Occasional
CONUS TDY
travel for meetings and training
- Occasional
OCONUS TDY
travel to the CENTCOM AoR, including
Al Udeid AB, Qatar EEO:
M/F/D/V iGov is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identify, political affiliation, or Veteran Status. If you have a disability or special need that requires accommodation during the hiring process, please let us know by emailing our HR department at HR@igov.com.
GROUP ID
10113264
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