Marshall Services Manager Position Available In Davidson, Tennessee

Marshall Services Manager 4.1 4.1 out of 5 stars Nashville, TN 37210 BACKGROUND We are looking for someone to take the lead in managing the fulfillment of work being done within our Marshall services in our L&R Optix division. The services that need supervising/managing are:

Archive Conversion Service:

Sorting, scanning, and uploading of historical construction documents, specification books, and O&M manuals.

Project Information Management Service:

QA/QC, posting and printing of project document released packages.

PURPOSE OF POSITION

To provide managerial oversight to make sure jobs are completed on time with a high level of quality. Continuously develop, improve, and enforce the Facility Information Services (FIS) Division’s processes. Develop the Operations team. Bring positive energy and leadership to develop a culture that brings unparalleled job satisfaction to the team. Hire, mentor and manage personnel as appropriate. Ensure personnel development and training (including cross-training) for successful performance of each position. Develop means and methodology to track job progression and status. Develop KPI’s for the Operations function; measure, report and improve results. Lead technology adoption and roll-out, and related activities to bring efficiency and scale. Identify sales opportunities that may exist in traditional printing services jobs. Act as an important part of the overall L&R Optix management team, working with Sales, Accounting, and at times others including the Communications Services Division management and personnel, to ensure the total company achieves its annual targets for revenue and margin.

MAJOR RESPONSIBILITIES

Managing the team and workload to ensure jobs are completed on time. Develop a schedule to stagger start times to ensure full day’s work and results. Managing PTO, overtime and temporary labor for episodic client demands. Ensure project/job schedules are maintained and the work proceeds according to plans, job specifications, and deliverable requirements. Set long-range performance goals for the FIS business in terms of quality and productivity. Measure performance against these goals and devise ways to ensure achievement and continuous improvement. Provide the production, service, and support functions to enable L&R to achieve annual targets for revenue and margin in FIS. Develop and implement a performance management process (expectation setting, mid-year and annual performance reviews) for direct reports. Participate in special projects as required.

QUALIFICATIONS

Preference will be given to applicants with a

CDT & CHC

certification, a successful candidate without a CDT or CHC certification will be expected to obtain the certification (at company’s expense) within 1 year. Experience supervising teams; 3+ years preferred. Experience developing and implementing efficiency programs. Excellent organizational, interpersonal, and communication skills. Proficient in Microsoft Office Suite of products. Experience with PDF tools such as Acrobat Pro and Bluebeam Revu.

SCOPE Personnel Supervised:

4+

Financial Responsibility:

Impact profit margin through execution of Operations management and expense controls. Company DescriptionLellyett & Rogers (L&R) has been doing business for nearly a century. We consist of two main divisions: Optix (Facility Information Management), and Commnication Services (COM.) Our COM Division focuses on the marketing and print industry while our OPTIX Division is focused on Information Management to help optimize facility operations and construction processes.

Job Type:

Full-time Pay:

$17.47 – $19.57 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person