SVP, Distribution Operations Position Available In Shelby, Tennessee

Company DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are

EVERSANA.

Job DescriptionThe Senior Vice President (SVP) of Distribution Operations is a strategic leader responsible for overseeing the company’s distribution center operations. This includes managing distribution centers, staffing, OSHA compliance, and the development of scalable distribution capabilities. The SVP has oversight for capacity planning, process improvements, facilities management, and distribution center (DC) operations. This role oversees Receiving, Inventory Control, and Order Fulfillment activities ensuring accuracy and efficiency while fostering strong relationships with clients. The ideal candidate is both a hands-on operator and a forward-thinking strategist who can anticipate challenges and guide the organization through growth. This role reports to the President of the business unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Our employees are tasked with delivering excellent business results through the efforts of their teams.

These results are achieved by:

Strategic & Operational LeadershipDevelop and execute a strategic plan to advance distribution operation objectives and support business goals.

Create and implement an operational roadmap across people, processes, and technology.

Collaborate with IT and Continuous Improvement teams to deploy systems and automation that enhance customer experience and operational efficiency.

Track and achieve KPIs goals for distribution activities and individual departmental teams.

Distribution & Inventory ManagementOversee distribution center operations, including productivity optimization, process standardization, and compliance monitoring.

Manage the scheduling and execution of physical inventories and cycle counts.

Analyze data and design processes to improve inventory accuracy and team productivity.

Cross-Functional CollaborationPartner with Supply Chain and Order to Cash teams to support business growthPartner with Quality & Regulatory teams to ensure high level of complianceProvide updates and strategic insights to the executive leadership team.

Ensure standard operating procedures align to achieve KPIs and cost-effectiveness goals.

PEOPLE LEADER

 People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: Responsible for and oversee their respective department.

Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.

Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

EXPECTIONS OF THE JOB

Travel – As needed to support client and business needs Hours – 40+ hours per weekThe above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listedQualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

 The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

Executive-level experience leading distribution operations in a high-volume, multi-client environment.

Prior distribution P&L responsibilityProven success implementing performance improvement programs across multi-site DC operations.

Experience in fast-paced, complex environments with a focus on operational transformation and financial impact.

Preferred QualificationsBachelor’s degree in business administration, logistics, supply chain management, or a related field.

Experience with DC operations, WMS implementation, and automation.

Demonstrated ability to build and lead high-performing teams.

Effective communication skills with the ability to drive accountability and change.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting

EVERSANA.

Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know

EVERSANA

would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of

EVERSANA

to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for

EVERSANA.

The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].Follow us on LinkedIn | Twitter