Warranty Specialist Position Available In Fulton, Georgia
Tallo's Job Summary: The Warranty Specialist position in Atlanta, GA requires a bachelor's degree or three years of relevant work experience. Responsibilities include managing warranty claims, analyzing complex data, and negotiating with suppliers. The role involves building relationships with various departments and enhancing claim value. Ztek Consulting, an equal opportunity employer, is hiring for this position.
Job Description
Job Title:
Warranty SpecialistLocation:
Atlanta, GA 30354
Job Description:
Qualifications:
Must have a bachelor’s degree in engineering, Supply Chain, Business Analysis, Finance, Operations or Strategic Management (or other related degree) or a minimum of three years of relevant work experienceMust be comfortable with negotiations across all levels of managementMust have exemplary written and verbal interpersonal skillsNeed to have advanced Microsoft Word, PowerPoint, and Excel proficiencyMust be able to understand and develop complex spreadsheets and presentations and interpret to peers and upper management alikeShould have a high level of initiative and intuition in managing workload, identifying business issues for analysis, structuring projects, and implementing changeTravel may be required 5-10%
Responsibilities:
Manages 80+ warranty and guarantee claims across multiple Suppliers from creation to completion with foundational purpose of using claims to drive Supplier performance and accountabilityAnalyzes and interprets complex data sets and attends meetings to create claims, solicits internal stakeholder feedback to ensure full contractual entitlement capture, uses correct external process for claim filing with each SupplierFiles quarterly guarantee claims (Late Spares, Late Repairs, etc) with assigned Suppliers with superior understanding of contract administration and strategies; strategically prioritizes and leverages client/ Supplier relationship in regards to claim negotiationsBuilds and fosters relationships with client Engineering departments, Materials groups, and production shops across client TechOps to identify part failures and reliability issuesBecomes adept at warranty strategy to allow for innovative and insightful approach to claim negotiations to maximize claim value reconciliation within a constrained work environmentDevelops strong internal (client) relationships with Sourcing Managers in Supply Chain to understand and execute on claiming contract entitlementsDevelops strong external (Supplier and Aircraft Manufacturer) relationships to enhance ability to negotiate both contractual and concessionary claim settlementsProactively collaborates with and supports Repair Warranty; supports developing improvements to the efficiency, productivity, and performance of internal client warranty processesPractices safety-conscious behaviours in all operational processes and proceduresZtek is a minority and woman-owned business enterprise that provides customized talent management solutions for clients.
Ztek Consulting is an equal opportunity employer including disability / veteran
