Warranty Specialist Position Available In Fulton, Georgia

Manages 80+ warranty and guarantee claims across multiple Suppliers from creation to completion with foundational purpose of using claims to drive Supplier performance and accountabilityAnalyzes and interprets complex data sets and attends meetings to create claims, solicits internal stakeholder feedback to ensure full contractual entitlement capture, uses correct external process for claim filing with each SupplierFiles quarterly guarantee claims (Late Spares, Late Repairs, etc) with assigned Suppliers with superior understanding of contract administration and strategies; strategically prioritizes and leverages Supplier relationship in regards to claim negotiationsBuilds and fosters relationships with Engineering departments, Materials groups, and production shops across TechOps to identify part failures and reliability issuesBecomes adept at warranty strategy to allow for innovative and insightful approach to claim negotiations to maximize claim value reconciliation within a constrained work environmentDevelops strong internal relationships with Sourcing Managers in Supply Chain to understand and execute on claiming contract entitlementsDevelops strong external (Supplier and Aircraft Manufacturer) relationships to enhance ability to negotiate both contractual and concessionary claim settlementsProactively collaborates with and supports Repair Warranty; supports developing improvements to the efficiency, productivity, and performance of internal warranty processesPractices safety-conscious behaviors in all operational processes and proceduresQuals–Must have a bachelor’s degree in Engineering, Supply Chain, Business Analysis, Finance, Operations or Strategic Management (or other related degree) or a minimum of three years of relevant work experienceMust be comfortable with negotiations across all levels of managementMust have exemplary written and verbal interpersonal skillsNeed to have advanced Microsoft Word, PowerPoint, and Excel proficiencyMust be able to understand and develop complex spreadsheets and presentations and interpret to peers and upper management alikeShould have a high level of initiative and intuition in managing workload, identifying business issues for analysis, structuring projects, and implementing changeTravel may be required 5-10%All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.