Technology Support Specialist (contract) Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: In Charlotte, NC, a Technology Support Specialist (contract) role is available for a 12-month duration. The position offers W-2 benefits including Health Insurance, Life insurance, 401K, and Voluntary Benefits. Responsibilities include providing low-level technology support to employees, managing incoming emails and phone calls, and assisting in low complexity initiatives within Business Execution. Qualified candidates must have previous call center experience, customer service orientation, Microsoft Office proficiency, and excellent communication skills. This position requires onsite work at the CIC building.
Job Description
Technology Support Specialist (contract) 3.6 3.6 out of 5 stars
Charlotte, NC Title :
Technology Support Specialist Location :
Charlotte, NC Duration :
12 months
Work Engagement :
W-2 Benefits on offer for this contract position : Health Insurance, Life insurance, 401
K and Voluntary Benefits Summary:
In this contingent resource assignment, you may: Participate in or provide support for low complexity initiatives within Business Execution. Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Business Execution. Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Business Execution.
Responsibilities:
Provide low- level technology support to employees. Manage incoming emails and phone calls.
Qualifications:
Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship. Previous call center experience with high level of first call resolutions. Customer Service orientated. Microsoft Office experience. Proficient PC skills. Broad Technical exposure. Excellent communication skills both written and verbal. Experience with technical support level 1 or 2 (preferred) Must be able to work 5 days a week onsite within the CIC building.
