Incomplete Case Specialist Position Available In Davidson, Tennessee

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Iplete Case Specialist
locations
Nashville
time type
Full time
posted on
Posted 16 Days Ago
job requisition id
555254
Job Title
Iplete Case Specialist
Job Description

Iplete Case Specialist:

Responsible for the investigation, determining the root causes, and the resolution of Iplete Cases due to process adnce and system related issues.
Your role:
Monitors reports for iplete cases and processes iplete cases to ensure timely and accurate revenue recognition.
Independentlymunicates with internal & external customer regardingplex purchase order requests and billing accuracy.
Accurately performs case resolution and verification through monitoring reports with no assistance.
Investigating and researching internal system errors that would otherwise prohibit billable revenue.
Iplete team is an end-to-end auditing and resolution team.
This team requires critical thinking to solve holes and system issues in the end to end process.
Accurately and timely creates customer quotes
The stakeholders are as follows. Field, Parts, Finance, Planning, Frontline, Billing, Installed base, Contracts, and customer care.
You’re the right fit if:
Minimum 2 years of experience in Quotation Management, Service Processes, Customer Service, Supply Chain or related field.
You have a High School Diploma/GED. BA/BS degree preferred.
Your skills include investigation, ability to help gather data and troubleshooting skills
Excellent written and verbalmunication skills
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without amodation for this position. Ability to multi-task while maintaining attention to detail and deadlines
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in thepany’s facilities. Field roles are most effectively done outside of thepany’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips We are a health technologypany. We built our entirepany around the belief that every human matters, and we won’t stop until everybody everyw has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Nashville, TN is $21.27 to $34.04.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, otherpensation, such as an annual incentive bonus, salesmission or long-term incentives may be offered. Employees are eligible to participate in ourprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (withpany contribution), stock purchase plan, education reimbursement and . Details about our benefits can be found . At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role andpensation decisions are dependent upon the facts and circumstances of each case. Additional Information
US work authorization is a precondition of employment. Thepany will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or withinmuting distance to Nashville, TN.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to as soon as possible to ensure consideration.
Philips is an