Service Center Manager – Lake Deaton Position Available In Sumter, Florida

Service Center Manager

• Lake Deaton Campus USA Credit Union $68500.00
• $85700.00 Salary life insurance, parental leave, paid time off, paid holidays, long term disability, tuition reimbursement, 401(k) United States, Florida, The Villages 2945 Traverse Trail (Show on map) Jun 18, 2025 Job Details
  Job Location Lake Deaton
• The Villages, FL Position Type Full Time Salary Range $68500.00
• $85700.00 Salary Description The hours for this position are: Monday

• Thursday:

  8:45 AM

• 5:15

PM Fridays:

8:45 AM

• 5:15 PM / 9:45 AM
• 6:15 PM (Alternating)

Saturdays:

2 per month from 8:45 AM

• 12:15 PM Role Responsible for overseeing service center operations to ensure that financial, operational, service and growth objectives are achieved.

The role involves providing exceptional service to members, promoting continuous employee development, and actively participating in community events. This leadership position requires a comprehensive approach to maintaining high standards and driving the success of the service center. Essential Functions & Responsibilities Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Effectively represents the credit union when engaging with members, community organizations, vendors, financial institutions, and similar groups
Assist members by providing credit union products and services, including opening new accounts and approving consumer loans according to credit union policy. Responsible for reviewing and authorizing underwriting decisions made by service center employees
Supervise, mentor, and manage service center personnel. Offer guidance, motivation, and support as necessary. Conduct timely quarterly chats and performance evaluations. Organize regular team meetings to ensure effective development and communication
Maintain regular communication with management and personnel to ensure adequate information flow within the organization. Prepare and submit standard reports to ensure that key stakeholders are informed about operational activities. Actively participates in scheduled management meetings to discuss and address important business matters
Monitor all service center activities to ensure they comply with established credit union policies and procedures
Regular and timely audits are conducted in accordance with the established internal controls of the service center
Exhibit positive conduct that is worthy of emulation by colleagues, both in person and on social media Qualifications Education Bachelor’s Degree OR
A combination of education and experience that provides the necessary skills and knowledge to perform the essential job functions satisfactorily may be substituted Experience 5

• 7 years of similar or related experience
  3+ years of supervisory experience
  3+ years of branch operations experience within a financial institution Other Skills Business Development
  Communication and Influence
  Compliance
  Emotional Intelligence
  Excellent Member Service
  Leadership and Vision
  Lending
  Microsoft Office Products
  People Management and Development
  Regulatory Compliance
  Service Center Operations
  Strategic Thinking and Decision Making Full-Time Employee Benefits Package Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance.

CAMPUS USA

also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement.

CAMPUS USA

Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees! EOE/AA including Veterans and Disabled