Team Lead, State Licensing Position Available In Rockingham, New Hampshire

Team Lead, State Licensing Credentialing/Licensing/Travel Windham, New Hampshire Description The Opportunity:

In collaboration with State Licensing’s Management team, the Team Lead of State Licensing will be responsible for leading a team of Licensing Coordinators in building relationships with physicians and State Licensing Boards across the country to license our medical providers in a timely manner. With a focus on delivering a world class customer experience, this is an opportunity to develop and grow a dynamic team of professionals while increasing the success of the organization. In this role, you will: Assist physicians with the application process to licensure
Distribute and prioritize work based on the needs of the business, impact to Medicus, and team capacity
Serve as the primary escalation point for internal business partners, Licensing Coordinators, providers, State Licensing Boards, and clients in the resolution of issues
Identify creative solutions to complex situations and operational problems to improve efficiency and/or engagement.
Develop and maintain collaborative relationships with key stakeholders and functional areas throughout the organization
Work with your coordinators to develop their skills and capabilities, now and in relation to professional goals they have as their career at Medicus progresses
Manage a queue of licensing requests and action items (tasks) as needed to support team capacity
Assist in hiring, on-boarding and development of new coordinators
Play a lead role in design and implementation of system and processes changes to ensure adoption and achievement of desired outcomes Here’s what we look for: Management/Leadership experience directly managing employees required
Strong interpersonal and communication skills including the ability to establish relationships over the phone and email
Time management skills with the ability to multi-task in a fast-paced environment
Able to demonstrate strong analytical thinking and problem solving
Strong attention to detail
Bachelor’s degree preferred Why you should work with us: Quarterly company bonus incentives
Clearly defined benchmarks for career progression
Unlimited Paid Time Off
Full medical, dental, and vision benefits–starting DAY 1!
401K matching program, fully vested
Comprehensive new-hire training and ongoing learning opportunities
Quarterly company meetings and social events
State-of-the-art fitness facility and free fitness classes offered each week
Volunteer Time Off
Opportunity to go on President’s Club (all-expense paid trip for two!) Your character is more important than any level of skill, experience, or education. We expect all of our people to exhibit these common attributes: high level of integrity, desire for excellence, strong work ethic, results-oriented team player. Medicus is proud to share our commitment to diversity and are excited to continue advancing and promoting DEI in the workplace.