Director of Front Office Position Available In Erie, Pennsylvania

Director of Front Office 3.6 3.6 out of 5 stars Erie, PA 16507 Compensation starts at $55,000.00 to $62,000.00 + bonus! The Sheraton Erie Bayfront Hotel is a premier waterfront destination offering exceptional hospitality in the heart of Erie, Pennsylvania. Overlooking the scenic Presque Isle Bay, our newly renovated hotel provides a welcoming and dynamic environment that features modern amenities and food and beverage outlets including Two45 Waterfront Grille, &More bistro, a member-exclusive concierge lounge, and lavish banquet & event space.

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. Responsibilities What You’ll Do The Director of Front Office will develop department strategy and support the front office team in carrying out all daily shift operations. Drive action planning and goal setting for Guest Satisfaction Score, Brand Standards Audit, Associate Engagement Survey, Profit & Loss, Turnover, etc. Play a key role in recruiting and retaining talent by being involved in the hiring process, orientation, coaching & development, and performance management throughout the year. Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc. What You’ll Bring Prior hotel leadership experience and any experience with the specific brand hotel or upscale property is a bonus. Experience with budgeting, long range forecasting, P&L Critique, and other financial skills. The desire to develop and coach associates and create an environment for your team to thrive. Ability to creatively problem solve and execute against the strategy and deliver results. Other Information Day 1 Medical, Dental and Vision insurance Vacation/Paid Time Off (PTO) with rollover Complimentary wellness tools Unlimited referral bonuses 401(k) with company match Hostcare Resources healthcare concierge Leadership development Tuition reimbursement Discounts on hotel rooms, dining, and other travel/entertainment experiences Multiple hotels in each market = more opportunities White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code:

2850