Director of Front Office Position Available In Erie, Pennsylvania

Director of Front Office White Lodging Services 55 W Bay Dr, Erie, PA 16507 What You’ll Do

• The Director of Front Office will develop department strategy and support the front office team in carrying out all daily shift operations.
• Drive action planning and goal setting for Guest Satisfaction Score, Brand Standards Audit, Associate Engagement Survey, Profit & Loss, Turnover, etc.
• Play a key role in recruiting and retaining talent by being involved in the hiring process, orientation, coaching & development, and performance management throughout the year.
• Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc. What You’ll Bring
• Prior hotel leadership experience and any experience with the specific brand hotel or upscale property is a bonus.
• Experience with budgeting, long range forecasting, P&L Critique, and other financial skills.
• The desire to develop and coach associates and create an environment for your team to thrive.
• Ability to creatively problem solve and execute against the strategy and deliver results. Other Information
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities White Lodging is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all associates.

Job Type:

Full-time Pay:

$55,000.00 – $65,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Day shift Evening shift Monday to Friday Weekends as needed

Work Location:

In person