CSR / Dispatcher Position Available In Madison, Alabama

CSR / Dispatcher Roto-Rooter – 3.3 Huntsville, AL Job Details Full-time $12 – $22 an hour 15 hours ago Benefits Health insurance Dental insurance Paid time off Flexible schedule Qualifications Customer service Dispatching Phone etiquette Entry level Full Job Description Do you have dispatch experience or have a knack for providing awesome customer service? America’s top plumbing company has an excellent opportunity for an individual to join our team as a top level Dispatcher. Offering a great full time schedule and company paid benefits including health insurance and paid time off.

Essential responsibilities include:

Dynamic phone presence to ensure all customers experience world class service. Review customer satisfaction issues to resolution. Cultivate a culture through office processes including priority dispatch, customer comfort calls, scheduled service management, and estimate/proposal management. Maintain accurate time tracking on plumbing and service technicians. Dispatch plumbing technicians for maximum productivity based on GPS location, zones and type of work needed.

Job Requirements:

The preferred candidate will have previous dispatching experience. We are looking for superior organizational and customer service skills and thorough knowledge of computer software including Word and Excel. Team spirit is key! If you’re an energetic self-starter desiring a challenging role in a fast-paced and fun environment, then we need to talk! We are an equal opportunity employer

Job Type:

Full-time Pay:

$12.00 – $22.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off

Schedule:

8 hour shift Monday to

Friday Work Location:

In person