Call Center Representative Dispatcher Position Available In Mobile, Alabama

Customer service & call center
Call center representative dispatcher

CALL CENTER REPRESENTATIVE DISPATCHER.

mobile, alabama
Posted 8 days ago
Closes 6/1/2025 Job details Summary Spherion
$15.00

• $16.00 per hour
  Temp to Perm
  8:00 AM
• 5:00 PM
  Industry
  customer service & call center (Office and Administrative Support Occupations)
  Reference number
  S_163741
  The Call Center Dispatcher is responsible for receiving, documenting, and dispatching service requests related to water and sewer services.

This position plays a critical role in ensuring timely communication between customers, field crews, and internal departments to maintain effective utility operations and customer satisfaction.

Responsibilities:

• Answer incoming calls from residents, contractors, and city departments regarding water and sewer concerns such as leaks, outages, backups, and service disruptions.
• Monitor ongoing jobs and communicate status updates to customers and supervisors.
• Maintain accurate and timely records of all communications and service requests.
• Create and track service requests in the work order management system.
• Assist with administrative tasks such as data entry, reporting, and log maintenance.

Working hours:

8:00 AM

• 5:00

PM Skills:

• Minimum 1-2 years of experience in a call center, dispatch, or customer service role.
• Verbal and written communication skills.
• Proficient with basic computer applications (e.

g., Microsoft Office Suite, call logging systems).

Education:

No Degree Required …

Experience:

0-1 years

Qualifications:

High school diploma or GED.
Ability to multi-task and remain calm in high-pressure situations. The Call Center Dispatcher is responsible for receiving, documenting, and dispatching service requests related to water and sewer services. This position plays a critical role in ensuring timely communication between customers, field crews, and internal departments to maintain effective utility operations and customer satisfaction. Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility). Show more
key responsibilities

• Answer incoming calls from residents, contractors, and city departments regarding water and sewer concerns such as leaks, outages, backups, and service disruptions
• Monitor ongoing jobs and communicate status updates to customers and supervisors
• Maintain accurate and timely records of all communications and service requests
• Create and track service requests in the work order management system
• Assist with administrative tasks such as data entry, reporting, and log maintenance. experience 0-1 years skills
• Minimum 1-2 years of experience in a call center, dispatch, or customer service role
• Verbal and written communication skills
• Proficient with basic computer applications (e.

g., Microsoft Office Suite, call logging systems). qualifications High school diploma or GED.Ability to multi-task and remain calm in high-pressure situations. education No Degree Required share this job.
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Get in touch. We are here to help you with your questions. SJ
Smith, Jakasia
jakasiasmith@spherion.com