Dispatch Lead Position Available In Broward, Florida
Tallo's Job Summary: Dispatcher Lead opportunity available at AMR in Pompano Beach, Florida. Oversee Dispatch and Communications Center activities, assign transportation requests, and ensure clear communication for quality customer care. Supervise tasks, participate in reviews, and handle emergency calls. Requirements include Dispatch experience, high school diploma, and EMDA certification preferred. Join AMR for compassionate medical care services. AMR is an Equal Opportunity Employer.
Job Description
Dispatch Lead
AMR
Pompano Beach, Florida
Dispatch
Regular Full-Time
48882
No Job Description Dispatcher Lead
IMMEDIATE HIRING!
Dispatch Lead
FULL-TIME
Opportunity We’re hiring Dispatcher Leads who are responsible for overseeing, coordinating, and prioritizing all Dispatch and Communications Center activities. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.
Responsibilities:
Assume supervisory duties when Communications Center Supervisors are unavailable, including but not limited to delegating tasks, participating in performance reviews, training personnel, and issuing corrective action. Monitor phone queues and communicate with providers and community partners to resolve service-related issues. Receive incoming emergency and non-emergency calls and promptly ascertain proper levels of response. Allocate resources and inputs applicable information into the Computer Aided Dispatch (CAD) system. Act as a liaison between local 911 centers, field personnel, and the Communications Center. Accurately complete all shift paperwork, including status and call time reports. Minimum
Required Qualifications:
Minimum 1 year of experience within a Dispatch/Communications Center. High School Diploma or equivalent (GED). Emergency Medical Dispatch Advanced (EMDA), CPR & ICS certification preferred. Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at AtaMomentsNotice. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse/Careers. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Check out our careers site benefits page to learn more about our benefit options.
R0043099
Video length: 49 seconds
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Andrea
Recruiting Coordinator
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