Spanish Speaking Dispatcher Position Available In Broward, Florida
Tallo's Job Summary: We are looking for a skilled Spanish Speaking Dispatcher to join JDM LEADS LLC in Fort Lauderdale, FL. The role involves coordinating service technicians, scheduling appointments, and effectively communicating with technicians and customers. The ideal candidate should have previous dispatcher experience, excellent communication skills, and the ability to work well under pressure. Competitive salary and benefits offered with opportunities for career growth.
Job Description
Spanish Speaking Dispatcher
JDM LEADS LLC
Fort Lauderdale, FL 33304
Benefits:
Bonus based on performance Competitive salary Opportunity for advancement Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Paid time off Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Coordinate and dispatch service technicians to customer locations in a timely manner. Manage the scheduling of appointments and communicate effectively with both technicians and customers. Communicate effectively with technicians, clients, and vendors to address any issues or changes in schedules. Handle incoming calls from customers, answering questions and addressing concerns. Maintain detailed and accurate records of service calls, customer interactions, and technician locations. Work closely with the sales and installation teams to ensure smooth operations. Perform data entry tasks related to service requests. Monitor the performance/progress of each job and update customers on status as needed. Uphold high standards of phone etiquette while interacting with customers and team members. Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Ability to work well under pressure Familiarity with computer systems and dispatch software. Excellent verbal and written communication skills to effectively convey information. Ability to work in a fast-paced environment while managing multiple tasks efficiently. A proactive approach to problem-solving and decision-making. Ability to adapt quickly Positive and friendly attitude Geographical knowledge of service area Team Player Outstanding organizational ability
